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Housing tenancy manager

Alice Springs
The Salvation Army
Posted: 14 June
Offer description

Number of Positions Available: 1

About the Role

The Housing Tenancy Manager is responsible for tenancy support and property support to the Alice Springs Todd Street Men's (24 units) and Towards Independence Alice Springs (9 units + 2 houses) homelessness programs. This role will require the ideal candidate to oversee participant agreements, receipt of rental and conduct property inspections ensuring tenants comply with participant agreements. You will play a pivotal role in working alongside our Case Managers and Support workers to ensure we deliver quality services. This is an incredible opportunity for the ideal candidate to use their property management skills, relationship building and leadership skills, whilst making an impact on the lives of others.

This is a permanent, full-time position located in Alice Springs, NT. Salary in accordance with SCHADS Social and Community Services Level 4.

Key Responsibilities

* Proactively manage grounds keeping while respecting the rights and privacy of residents and their visitors through supervision of Caretaker & Cleaner and or contractors to the property
* Manage and monitor tenancy including rental inspections, rent ledgers, leases and urgent + non urgent maintenance
* Management of tenant arrears and complaints on a day-to-day basis
* New tenants / clients are provided with a welcoming and responsive induction
* Client progress, outcomes and all associated forms are updated into SAMIS in accordance with TSA standards and procedures
* Incidents and risks are reported as per TSA SolvSafety and program requirements
* Ensure property inspections and conditions reports are actioned regularly.

About You

* Demonstrated previous experience working in a similar position (community housing or real estate)
* Experience working with people who may not have English as a first language
* Sound computer literacy in common applications such as Word, Excel and Outlook
* Working with Children (Ochre Card) and Vulnerable people check are required
* A current NT Drivers Licence
* Ability and willingness to be on call and work outside normal business hours, in emergencies

Why Work For Us

* Eligible employees can access NFP Salary Packaging (up to $15,900 tax free) plus meals and entertainment benefit ($2,650)
* Generous paid Parental Leave for primary (12 weeks) and secondary carers + Purchased Leave Scheme (up to 8 weeks) + Workplace Support Leave (5 days) for volunteering in Salvos initiatives
* Flexible and hybrid WFH arrangements, access to Fitness Passport and Consumer Discounts
* Access to EAP and health & wellness initiatives
* Ongoing training and development opportunities that enhance on the job skills and proficiency
* Rewarding and fulfilling purpose driven careers that have positive and sustainable social impacts

How to Apply

We are looking for compassionate people who share our mission and values. If you have the passion and drive to commit yourself to a challenging and rewarding role, we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.

Equal Opportunity Employer

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration.

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