We are seeking a highly skilled Medical Receptionist to join our team in the heart of Kyneton. This is an exciting opportunity for a professional and friendly individual with excellent communication skills to work in a busy general practice.
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* Job Summary:
* This part-time position involves providing exceptional customer service, managing patient records, processing payments and third-party claims, and performing various administrative tasks. The successful candidate will be highly motivated, have a sound background in customer service, and be proficient in medical software.
* The role requires a professional, friendly, and confident manner, as well as a high work ethic and reliability. You will also need to possess strong organisational and problem-solving skills, as well as the ability to work under pressure and multitask.
* A high level of attention to detail, enthusiasm, willingness, and ability to learn and retain information are essential qualities for this role.
* You will be required to work across Monday to Saturday, with approximately 20 hours worked per week.
* This is an ideal opportunity for someone looking for a rewarding career in healthcare administration.
About Us:
We pride ourselves on offering our patients a range of specialised services close to home, and we strive to provide exceptional care to our patients while maintaining a balanced lifestyle for our doctors.
We support our doctors so they can focus on delivering outstanding care to their patients. We welcome applications from all qualified candidates who share our commitment to excellence and our passion for delivering exceptional patient care.
Key Responsibilities:
* Customer Service:
* Provide exceptional customer service to patients in person and over the phone
* Maintain confidentiality while managing patient records
* Process payments and third-party claims
* Perform various administrative tasks
Required Skills and Qualifications:
* Professional, friendly, and confident manner
* High work ethic and reliability
* Strong organisational and problem-solving skills
* Ability to work under pressure and multitask
* Excellent communication skills – written and verbal
* Enthusiasm, willingness, and ability to learn and retain information
Benefits:
* Flexible working hours
* Opportunity to work in a diverse team
* Supportive work environment
* Continuous learning and development opportunities
How to Apply:
If you are a motivated and experienced Medical Receptionist looking for a new challenge, please submit your application.