Summary
**About the role**:
You are an experienced EA -preferably with previous experience in Food & Beverage
- with great passion to deliver high level of customer service and solid organizational skills. You have the ability to work autonomously or in a team, within a fast-paced environment.
Joining the largest Premium hotel in Sydney and reporting directly to the Director of Food & Beverage, this role offers you the opportunity to develop your Admin Skills through providing support to the Food & Beverage team and managing the day-to-day administrative tasks.
**Main Duties**:
- Provide administrative support to Director of Food & Beverage and the Food & Beverage Admin team
- Take phone reservations both internal and external.
- Identify group enquiries for venues and direct these to Venue Sales representatives.
- Assist with handling guest complaints efficiently, while bringing all complaints to the attention of the Food and Beverage Management team.
- Responsible for the planning, development, implementation and running of all special events in the outlets including but not limited to - Valentine's Day, Mother's Day, Father's Day, Melbourne Cup Day, Christmas Day and New Year's Eve.
- Establish a client base of repeat business to effectively sell the spaces for private functions.
- Work closely with the Food and Beverage Outlets Managers to produce various industry and guest wine and promotional dinners throughout the year.
- Responsible for creation of PM accounts and manage charges for all group bookings. Also responsible for working with venue managers to ensure settlement of accounts following all outlet events.
- Tele-market past, current and future clients that have the potential to drive and generate business for food and beverage
- Maintain and update calendars and appointment logs for the F&B; management team
- Maintain adequate stocks of all stationary for the office and paper for the outlets
**Our Expectations Include**
- Minimum of one-two years' experience in a similar role
- Knowledge of F&B; Operation is preferred
- Experience using Microsoft office is preferred
- Strong verbal and written communication skills
- Knowledge of Food Hygiene Regulations
**To be considered for this role you must have**:
- Valid NSW RSA is essential
- Full Australian work rights is essential
- Availability to work from Tuesday to Saturday from 11:00 am to 07:00 pm
**Why Hyatt?**
At Hyatt, we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences.
**Just some of our colleague benefits include**:
- Complimentary accommodation at selected Hyatt properties globally
- Exponential learning and development opportunities within Australia's largest premium Hotel
- Colleague rewards and recognition programs
- Discounted accommodation rates for associates and friends and family worldwide
- Discounted city car parking
📌 Food & Beverage Admin Assistant
🏢 Hyatt Regency Sydney
📍 Sydney