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* SES-1 for 18 months
* Project Delivery & Change Management
* Redesigned service & technology system
This Victorian Government entity is undergoing a significant transformation of its core business processes to improve efficiencies and client service. Specifically, this program of work includes implementing a redesigned service model enabled by a new core technology system while also assisting with the changes in organisation structure to support these new processes. This program will fundamentally reshape how work is prioritised and delivered.
As Program Director for this program, you will lead the end-to-end implementation of the new service delivery model and case management system which brings together improvement in business processes and technology which will result in improved delivery times, increased capacity, and significantly improved client service.
Key Responsibilities
* Strategic Leadership – Define and communicate a clear program vision aligned with organisational strategy; ensure benefits realisation and value tracking throughout the lifecycle.
* Program Management – Lead, shape, and deliver a program of work to achieve intended objectives, including driving the initiation, planning and execution of all associated deliverables.
* People leadership – Lead and manage a multidisciplinary cohort of 20 to 25 project team members, supporting, understanding, and coaching them to build capability and adopt enhanced ways of engaging internally and externally.
* Change Management – Provide strong leadership during periods of change, inspiring and motivating teams to embrace new ways of working; develop and execute organisational change strategies, including stakeholder engagement, training, and adoption plans.
* Governance & Risk – Establish and maintain program governance frameworks, including risk & issue management, and relevant reporting to executive leadership, Audit Committees and Boards; chair and facilitate decision-making at all Program Steering Committees.
* Vendor & Commercial Oversight – Lead vendor engagement and contract negotiations; manage systems integration and hold partners accountable for delivery, quality, and cost.
* Portfolio Alignment – Coordinate interdependencies across related programs and projects; ensure alignment with enterprise transformation roadmap.
* Technical Delivery – Oversee data migration, integration, and system readiness activities; ensure robust testing and cutover planning to minimise disruption.
* Stakeholder Engagement – Actively engage with executive leadership and key stakeholders to ensure program alignment; collaborate with subject matter experts at all levels.
Key Selection Criteria
* Executive with experience in the implementation of a new service delivery model and new technology in a complex operational environment.
* Experience working in or with a public sector organisation focused on service delivery to a wide range of clients.
* Relevant project management or program management qualifications such as PRINCE2, PMBOK, Diploma in Project Management, or MSP.
* Relevant Change Management qualifications such as Prosci or Change Management Practitioner.
* Proficiency in project scheduling tools such as Microsoft Project or similar.
* Experience leading business transformation/improvement programmes for large/complex organisations managing the end-to-end lifecycle.
* Track record developing strong understanding of business and systems, fostering innovative solutions, and coordinating inputs from diverse subject matter experts and stakeholders.
* Ability to develop well-considered solutions to emerging risks and issues.
* Proven ability to establish and maintain stakeholder expectations, satisfaction and constructively manage issues.
* Strategic thinker with ability to apply to management of this program.
* Effective influencing skills and ability to understand and communicate the big picture perspective.
What's on Offer
* High-impact leadership role in a significant transformation.
* The opportunity to work collaboratively with the Chief Executive and the Executive leadership Team and other senior stakeholders.
* Remuneration negotiable within the SES-1 range.
* Hybrid working is possible.
How to Apply
If you are an experienced program and portfolio management leader who thrives on complexity and wants to shape how a government service is delivered effectively we would like to hear from you. Please apply with current resume in Microsoft Word format only (.doc or .docx) with a brief summary of your most relevant experience as a Program Director.
For a confidential discussion, or further information, please phone Penny Smythe on 07 3185 5357 or 0415 102 473. Email: Alternatively, to submit your application, in strict confidence, please use the Apply Now link. Your application should include your CV and a Cover letter (no more than 2 pages) that briefly outlines your experience and skills outlined in the Key Selection Criteria. Hudson Job Reference .
Diversity, Equity & Inclusion at Hudson Hudson is committed to helping you find a workplace where you feel respected, supported, and free to thrive. We welcome applications from all backgrounds, identities, and lived experiences—because when different voices come together, amazing things happen.
Casual Loading Please note for all Australian based contract and temporary roles only, the pay rate is inclusive of mandatory 25% casual loading. This excludes permanent and fixed term roles.
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