- Diverse technical scope with project exposure
- Collaborative, close-knot team with growth potential
- Permanent role with an attractive salary on offer
IT Support Engineer job at a global Software organisation | Melbourne Inner North-East | Permanent | ASAP
Your new company
A forward-thinking global Software organisation is seeking an experienced IT Support Engineer to join their IT team. With a strong focus on innovation, collaboration, and continuous improvement, this business offers a dynamic environment where your ideas and initiative will be valued.
Your new role
In this exciting role, you will be:
- Providing level 2/3 IT support to ~100 employees.
- Administering Microsoft 365, Active Directory, SharePoint and Teams
- Supporting Windows OS, Windows Server, and network infrastructure
- Collaborating on cybersecurity and network engineering tasks
- Participating in system upgrades, deployments, and project work
- Maintaining documentation and contributing to process improvements
What you'll need to succeed
To be successful in your application, you will need:
- Prior experience in providing level 2 IT support.
- Sound knowledge of Windows OS, Active Directory, Windows Server, Office 365, SharePoint, Teams, Intune, VMware / Hyper-V, PowerShell and Network troubleshooting.
- Experience with Linux & Ubuntu is preferred.
- Highly developed troubleshooting and problem-solving skills.
- A tertiary education in Information Technology as well as Azure and Microsoft certifications are beneficial.
What you'll get in return
You'll join a supportive and inclusive team that values curiosity and collaboration. This is a great opportunity to work across a broad tech stack, contribute to meaningful projects, and grow your career in a stable and ever-evolving environment. Additional benefits include access to learning platforms, wellness support, and regular social events.
What you need to do now
If you're interested in this role or know of someone that may be, please click 'Apply Now' or forward an updated CV to Sally.Beautyman@hays.com.au
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