Melbourne, Victoria
Our purpose:
Energy is going through the biggest wave of disruption in generations. We're a renewable-focused energy company that's loving this disruption and using it to get more clean power into the grid by working with industry-leading companies to give customers access to competitively-priced renewables. We have a unique, transparent retail energy offering in the market that tens of thousands of customers have chosen - but we're not done yet, and that's where this role comes in.
The role:
We're looking for someone with a strategic & commercial mindset to take the parts we've built already, combine them with recent ideas, and come up with a plan for our next phase of growth. Most importantly, you'll have the persistence, attitude and desire to get stuck in and deliver your plan.
You'll own the customer acquisition strategy from start to finish, whether it impacts sales, marketing, product, partnerships or retention. You'll develop plans and strategies identifying and exploiting any opportunities that can deliver sustainable growth in an ever-changing and increasingly competitive market.
Key responsibilities:
Develop and drive a growth strategy that achieves the growth targets
Identify partnerships that fit with our objectives to deliver sustainable growth
Analyse the market, provide insights, and identify opportunities for us to exploit
Review our product mix and recommend enhancements with evidence to support them
Assess customer retention performance and lead activities to improve it
Manage the budget allocated for growth
Key requirements:
Proven experience:Demonstrated experience growing a consumer brand
Relationship management: experience working with sales channels and/or developing partnerships to support growth strategies
Energy market experience:Rounded experience of the retail energy market, coupled with a passion for renewable energy and the drive to improve Australia's energy system
Customer focus:Passionate about ensuring great outcomes for customers
Commercial acumen:Ability to ensure growth is achieved in a sustainable way
Driven:results orientated with focus on pace, outcomes, and mínimal bureaucracy
Problem solving:Ability to define and simplify complex problems, and design and implement practical solutions