Job Opportunity
We are seeking an exceptional Customer Service Specialist to join our team.
This role offers the chance to make a positive impact on customers and business partners through excellent service and support.
Key Responsibilities
* Provide top-notch customer service and support across a range of products and services.
* Manage policy-related transactions, identify customer needs, and build strong relationships with business partners.
This is an opportunity to work in a collaborative environment that values continuous improvement and offers clear career progression and leadership development pathways.
Requirements
* Strong communication skills, both verbal and written.
* Attention to detail and time management skills.
* Able to multitask and manage call volumes effectively.
* A customer-first mindset with a focus on sales and customer retention.
* Tech-savvy and proficient with multiple systems and platforms.
Prior experience in customer service, particularly in insurance, is highly valued but not required. A drive to build a long-term career and take on new challenges is essential for success in this role.