Job Title
The Digital Transformation Manager role will oversee the strategic planning and coordinated delivery of internal digital transformation initiatives that enable institutional modernisation and operational effectiveness.
1. Delivery of Digital Initiatives:
o Oversee the delivery of enterprise-wide digital initiatives aligned with the OneSPC Transformation Programme.
o Manage project teams and coordinate inputs across divisions, technical teams, and external partners.
o Oversee vendor relationships for digital solution delivery and ensure compliance with SPC's procurement and quality standards.
o E Embed user-centred design practices throughout the project lifecycle to ensure fit-for-purpose outcomes.
o Support change management, communications, and training activities to ensure successful uptake and utilisation of new systems.
o Monitor risks, interdependencies, and quality throughout delivery phases.
o Ensure effective handover of systems to operational teams with appropriate documentation and support plans.
2. Internal Engagement and Collaboration:
o Build and maintain productive relationships with SPC divisions, programmes, and enabling functions.
o Facilitate coordination and collaboration between central ICT and divisional ICT teams.
o Support engagement with the SPC ICT Committee and other governance groups as needed.
o Engage early with internal business owners and subject matter experts to inform digital solution design.
o Promote shared learning and reuse of digital tools, platforms, and frameworks across the organisation.
o Manage internal expectations regarding scope, timing, and resourcing of digital initiatives.
3. Portfolio Planning and Strategy:
o Lead the strategic planning of SPC's internal digital transformation initiatives, ensuring alignment with the OneSPC Transformation Programme.
o Design and manage the digital transformation portfolio, including initiative selection, prioritisation, and sequencing based on organisational value.
o Develop and maintain SPC's internal digital roadmap and transformation workplan.
o Lead the formulation of business cases and investment proposals for digital initiatives.
o Establish portfolio governance mechanisms to monitor progress, manage interdependencies, and track benefits realisation.
o Advise on digital architecture choices that enable integration, sustainability, and reduction of technical debt.
o Identify new opportunities to drive value through innovation, business process redesign, and emerging technologies.
4. Team Management and Leadership:
o Provide leadership and direction to the digital transformation team.
o Support professional development and continuous learning.
o Manage recruitment, onboarding, and succession planning.
o Promote a positive, inclusive, and high-performance team culture.
o Conduct regular performance reviews and provide constructive feedback.
o Ensure team wellbeing, workload balance, and compliance with SPC policies.
Required Skills and Qualifications
1. A Master degree in information systems, digital innovation, computer science, business administration, public sector management or equivalent body of knowledge and experience.
2. Recognised project or programme management certification (e.g. PMP, PRINCE2, MSP).
3. Relevant IT service management or change management certification (e.g. ITIL, Prosci, CCMP).
Benefits
Remuneration: The Digital Transformation Manager is a band 13 position in SPC's salary scale. Starting salary range of SDR 5,690-7,016 per month, which converts to approximately XPF 831,658-1,025,524 (USD 7,568-9,332; EUR 6,969-8,594). An offer of appointment for an initial contract will normally be made in the lower half of this range, with due consideration given to experience and qualifications.
SPC provides a housing allowance (or subsidised housing in Noumea). Establishment and repatriation grant, removal expenses, airfares, home leave travel, health and life and disability insurances and education allowances are available for eligible employees and their eligible dependents. Employees are entitled to 25 working days of annual leave per annum and other types of leave, and access to SPC's Provident Fund (contributing 8% of salary, to which SPC adds a 10% contribution).
Keyword
Transformation