We're seeking a skilled Customer Service Professional to join our Melbourne-based call centre team. You'll be handling queries for Australia's largest Telecommunication, assisting customers and providing solutions to help them save money and avoid collections.
As a key member of our team, you'll answer inbound calls from customers around Australia, display empathy, and develop tailored outcomes based on individual situations.
We offer a competitive hourly rate + On Target Earnings, unlimited access to mental health support, extensive training for career development, casual attire welcome, incentives, staff discounts, and more.
Our comprehensive 5-week full-time paid training program will equip you with the skills and knowledge needed to excel in this role.
You'll have the opportunity to work from home during the support period, enjoying a healthy work-life balance.
We believe that every customer interaction is an opportunity to build trust and loyalty. If you're passionate about delivering exceptional customer service, we'd love to hear from you!