About The Position
We're on the hunt for an experienced Dental Assistant/Receptionist to join our friendly, dynamic team on a full-time basis. If you enjoy a fast-paced, supportive environment and working with a team that genuinely puts patients first, this could be the perfect role for you.
At Totally Smiles, you will be part of a modern, five-chair practice located in the heart of Indooroopilly—close to public transport and the shopping center. Our dentists and team are focused on patient-centered care, ensuring every visit is a positive experience for our patients.
In this dual role, you will support our dental team by assisting with a variety of treatments while also providing a welcoming and professional front-of-house experience. You will have the opportunity to learn and grow, with ongoing opportunities to develop your skills and advance your career.
Key Responsibilities
Patient Care: Assist with patient management, including greeting patients, preparing them for procedures, and ensuring their comfort.Clinical Support: Prepare and sterilise dental instruments, assist the dentist during examinations and procedures, and maintain a clean and organised treatment area.Inventory Management: Monitor dental supplies levels, ensuring the treatment room is well-stocked and organised.Patient Education: Provide patients with post-operative care instructions and educate them about oral hygiene and preventive care.Team Collaboration: Work closely with dentists, hygienists, and other staff to ensure a smooth workflow and positive patient experience.Compliance: Adhere to all safety and infection control protocols, as well as regulatory requirements in the dental practice.Administrative Support: Handle phone calls, emails, and inquiries, providing information about treatments and addressing patient concerns or complaints.Billing and Insurance: Process payments, manage billing inquiries, and assist patients with payment plans and verification.
What We Can Offer You
💰 Competitive hourly rate🧩 Varied role🦷 Opportunity to make a difference🤝 Employee Assistant Program🤑 Unlock exclusive discounts and cashback offers on the Swag App🏅 Certified Great Place to Work two years in a row 2024 & 2025
What Do You Need To Succeed
Prior experience as a Dental Assistant is essentialA Cert III or IV in Dental Assisting is beneficial but not mandatoryExcellent verbal and written communication skillsAbility to multitask, prioritise tasks, and manage time effectively in a fast-paced environmentCapability to address patient concerns and resolve issues with professionalism and empathyAttention to detail
What's Next
If you’re excited about the opportunity to help us grow, we’d love to hear from you. Applications will be reviewed as they come in, so don’t hesitate—click APPLY NOW!