Unlock your leadership potential as a Sales Specialist Lead. You will be responsible for mentoring and guiding the Inside Sales team, helping them develop their sales and technical skills. As a key member of the sales team, you will play a critical role in qualifying and converting inbound leads, driving sales performance, and collaborating with other departments to improve sales effectiveness.
About the Role
This is an exciting opportunity for a high-performing sales professional who is ready to take the next step in their career. As the Sales Specialist Lead, you will have the opportunity to work closely with the Head of Sales to implement and refine sales strategy, drive revenue growth, and contribute to a positive, performance-driven team culture.
Key Responsibilities:
* Mentor and support Inside Sales team members to develop their sales and technical skills.
* Act as 2IC to the Head of Sales, assisting with daily team operations and motivation.
* Qualify inbound leads from calls, live chat, web enquiries, and partner referrals.
* Conduct outbound calls to convert prospects into customers and drive revenue.
* Collaborate across departments (Sales Ops, Marketing, Product, Risk, and Compliance) to improve sales effectiveness.
* Maintain accurate pipelines and records in Salesforce and ensure timely follow-ups.
* Assist in reporting and providing sales insights to support decision-making.
* Uphold compliance and ensure all onboarding documentation is accurate and complete.
What We Offer
We offer a range of benefits that reflect our commitment to supporting the well-being and development of our employees. These include flexible work arrangements, paid parental leave, employee assistance programs, and opportunities for career development and advancement.
Requirements:
* 2+ years in internal sales or customer support roles.
* Ready to step into a mentor-style leadership position.
* Experience guiding or coaching others informally.
* Confident, approachable, and leads by example.
* Possesses strong sales, communication, and negotiation skills.
* Proficient with Salesforce and general CRM usage.
* Strong commercial awareness and attention to detail.
* Passionate about customer outcomes and achieving results.
The ideal candidate will be a high-performing sales professional with excellent communication and interpersonal skills. If you are motivated, enthusiastic, and committed to delivering exceptional results, we want to hear from you.