Job Description
Location: Melbourne | Hybrid Flexibility | Full-time
Lead the Future of Network Support at MedHealth
At MedHealth, we're on a mission to improve the life, health and employment outcomes of the communities we serve. As a values-led organisation, we never lose sight of the individual—whether it's a customer, a client or a team member. Now, we're looking for a skilled and passionate Network Support Engineer to ensure our technology connects people to the care and support they need across our 400+ locations nationwide.
Job Description
Location: Melbourne | Hybrid Flexibility | Full-time
Lead the Future of Network Support at MedHealth
At MedHealth, we're on a mission to improve the life, health and employment outcomes of the communities we serve. As a values-led organisation, we never lose sight of the individual—whether it's a customer, a client or a team member. Now, we're looking for a skilled and passionate Network Support Engineer to ensure our technology connects people to the care and support they need across our 400+ locations nationwide.
Why Join Us?
* Make a Real Impact: Keep critical healthcare and employment services running smoothly for thousands of Australians
* Scale That Matters: Support network infrastructure across 400+ sites spanning the entire country
* Technical Excellence: Work with cutting-edge Cisco Meraki SD-WAN, Azure cloud services, and enterprise networking technologies
* Growth Focused: Join a collaborative team that values learning, innovation and continuous improvement
* Work-Life Balance: Enjoy hybrid working arrangements with genuine flexibility and well-being focus
* Purpose-Driven Culture: Be part of an inclusive, empathetic organisation where your work directly improves lives
Your Role in a Nutshell
Reporting to the Network Operations Team Leader, you'll be the backbone of our national network infrastructure. You'll monitor, maintain and optimise our network performance while providing hands-on support across our diverse technology stack. From troubleshooting connectivity issues to implementing security measures, you'll ensure our teams can focus on what they do best - helping people.
What You'll Be Doing
Network Operations & Performance
* Monitor network performance across 400+ sites and proactively prevent issues before they impact users
* Troubleshoot and resolve network incidents with minimal downtime
* Manage and configure Cisco Meraki SD-WAN, switches, and gateway hardware
* Support enterprise internet services including NBN, TC4, Fibre, and 5G networks
Systems & Security Management
* Implement and maintain robust security measures for network infrastructure
* Manage Active Directory, Entra ID, Group Policy, Intune, and Autopilot configurations
* Ensure network security controls are regularly reviewed and optimised
* Support disaster recovery initiatives and business continuity planning
Site Support & Hardware Management
* Provide on-site operational support when needed
* Support network hardware, internet connectivity, and peripheral devices including printers and kiosk PCs
* Collaborate with vendors and service providers for seamless service delivery
Process & Documentation
* Maintain comprehensive network and systems documentation
* Follow ITIL change management processes for all infrastructure changes
* Contribute to continuous improvement initiatives and innovation opportunities
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Hospitals and Health Care
Referrals increase your chances of interviewing at MedHealth by 2x
Sign in to set job alerts for "Network Support Engineer" roles.
Melbourne, Victoria, Australia 5 days ago
Melbourne, Victoria, Australia 1 week ago
Melbourne, Victoria, Australia 5 days ago
Melbourne, Victoria, Australia 4 months ago
Port Melbourne, Victoria, Australia 7 hours ago
Melbourne, Victoria, Australia A$80,000.00-A$95,000.00 1 month ago
Melbourne, Victoria, Australia 1 week ago
Melbourne, Victoria, Australia 2 weeks ago
Melbourne, Victoria, Australia 2 weeks ago
Melbourne, Victoria, Australia 2 weeks ago
Notting Hill, Victoria, Australia 5 days ago
Clayton, Victoria, Australia A$120,000.00-A$130,000.00 2 days ago
Melbourne, Victoria, Australia 4 weeks ago
Melbourne, Victoria, Australia 1 month ago
Desktop/Network/Firewall/EUC Onsite IT Support
Point Cook, Victoria, Australia 2 months ago
Melbourne, Victoria, Australia 14 hours ago
Melbourne, Victoria, Australia 14 hours ago
Technical Support Engineer - Windows Performance
Melbourne, Victoria, Australia 59 minutes ago
Melbourne, Victoria, Australia 1 week ago
Desktop and Network support FE- Melbourne
Melbourne, Victoria, Australia 2 months ago
Melbourne, Victoria, Australia 3 months ago
Melbourne, Victoria, Australia 5 days ago
Melbourne, Victoria, Australia 6 days ago
Melbourne, Victoria, Australia 1 week ago
Melbourne, Victoria, Australia 1 week ago
Melbourne, Victoria, Australia 2 days ago
Melbourne, Victoria, Australia A$70,000.00-A$80,000.00 3 weeks ago
Melbourne, Victoria, Australia A$90,000.00-A$110,000.00 2 weeks ago
Associate Technical Support Engineer, Supercharger
Melbourne, Victoria, Australia 1 month ago
Melbourne, Victoria, Australia 2 days ago
Melbourne, Victoria, Australia 2 weeks ago
We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr