Overview
Are you highly organised, detail-oriented, and thrive in a customer focused role? Our growing roofing manufacturing company is looking for an enthusiastic Front Desk / Administration Coordinator (P/T) to join our team
About Us:
ARBS is also a leading supplier of roofing, cladding and building products. Based in Ballina on the Northern Rivers, we offer not only a personal service, but local, high quality solutions to specific roofing and building requirements.
Your Role
As our Administration Superstar, you'll be the backbone of our office operations — greeting customers, supporting the Director and keeping the wheels turning smoothly. You'll play a key role in assisting the director with diary management, emails and workflow.
Key Responsibilities
* Greet and assist customers, suppliers, and visitors in a friendly, professional manner
* Manage incoming calls and emails
* Process orders, quotes, and invoices
* Provide product information and support to customers
* Coordinate with the production and dispatch teams
* Provide general administrative support to management and production team
* Help with compliance and safety documentation
* Support day-to-day office tasks and ensure smooth workflow
About You
* Excellent communication and interpersonal skills
* Previous experience in a front desk, customer service, or admin role (experience in roofing, construction or manufacturing is a plus)
* Minimum 3+ years of front desk, customer service, or admin experience required
* Strong attention to detail and organisational skills
* Comfortable with MS Office (Excel, Outlook, Word)
* A friendly, can-do attitude and willingness to learn about our products
* Australian work rights required for this position
* Flexible working days available to accommodate the right candidate
What We Offer
* Friendly, supportive and positive team environment
* Opportunity for growth in a stable and respected company
* On-the-job training and support
* Flexible hours (Approx 25hrs - 32hrs depending on applicant) suitable for school hours
Application
Your application will include the following questions:
* Which of the following statements best describes your right to work in Australia?
* How many years' experience do you have as an administration coordinator?
* Do you have experience in administration?
* Do you have customer service experience?
* Which of the following Microsoft Office products are you experienced with?
* Do you have data entry experience?
* Do you have previous invoicing experience?
* How much notice are you required to give your current employer?
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