Key Responsibilities
The successful Sales Associate will be an integral part of the team, delivering exceptional customer service, driving sales and contributing to the overall store success.
* Support the team in achieving sales targets by maintaining a strong work ethic and being proactive in meeting goals.
* Process transactions for all types of sales according to company policies, ensuring accuracy and efficiency.
* Ensure the store is always presentable, clean, and tidy at all times.
* Display products in accordance with Swatch guidelines, creating an attractive visual merchandising display.
* Assist with daily and monthly stocktake and stock management processes.
* Stay up-to-date with new products, promotions, and participate in regular training sessions.
* Follow up with customers via email and phone regarding warranty and repairs, ensuring prompt resolution.
* Deliver the highest level of customer service at all times, responding to customer inquiries and concerns promptly and professionally.