Public Trust: None
Requisition Type: Regular
Your Impact
Own your opportunity to serve as a critical component of our nation’s safety and security. Make an impact by using your expertise to protect our country from threats.
Job Description
General Dynamics Information Technology (GDIT) is seeking an IT Engineer with Microsoft Enterprise Systems Administrator experience to join our team in support of a Federal Intelligence Agency contract. Primary responsibilities include providing Tier 2 support of maintaining multiple large Enterprise environment that spans CONUS and OCONUS boundaries. The supporting infrastructure includes multiple Microsoft based networks spanning multiple security enclaves within a hybrid (Windows & RHEL) environments.
Job Responsibilities & Duties:
* System Administrative duties to include management of Windows and Linux workstations on EVDI and physical
* Troubleshooting application functionality, crash and performance
* Investigate user performance and work with external teams to improve user experience
* Assist customers with Tier2 incident resolution for Linux and windows applications.
* Provide remote end user desktop support
* Identifies, analyzes, and resolves system incidents with both short-term workarounds and long-term solutions. Responds to escalated service desk/team requests.
* Communicate effectively (in oral and written form) with a variety of individuals; work well within small and large team environments.
* Participates in special projects as required.
* Willingness to provide initial triage, response, and notifications for incidents
Required/Desired Skills:
Candidates should have 4-7 years related experience and knowledge/understanding of:
* Active Directory Administration
* DNS, DHCP, DFS, LDAP
* Windows 10, Server 2012, Server 2016,
* Application Troubleshooting such as Outlook, Excel, Word, JAVA, Internet Explorer
* Linux Operating system
* Understanding of Service Now, NETS or other ticketing process
* ITIL v3 or higher
The following knowledge/skill set is not required but is a plus
* Microsoft System Center Configuration Manager
* PowerShell
* Virtualization Environments (VMware, Citrix)
* Profile management utilizing the VMware User Experience Management (UEM) toolset
* Microsoft Exchange
* Telephone/Video support
* Networking
* Familiarity with site specific customer and mission
Certification Requirement (required day 1) IAT II
GDIT Is Your Place:
* 401K with company match
* Comprehensive health and wellness packages
* Internal Mobility team dedicated to helping you own your career
* Professional growth opportunities including paid education and certifications
* Cutting-edge technology you can learn from
* Rest and recharge with paid vacation and holidays
#GDITcareers#OpportunityOwned#WeAreGDIT#transitioningmilitary#clearedjobs#veterans#Autobots
Work Requirements
Years of Experience
5 + years of related experience
* may vary based on technical training, certification(s), or degree
Certification
Travel Required
Less than 10%
Citizenship
U.S. Citizenship Required