Add expected salary to your profile for insightsFrom humble beginnings in downtown Bendigo to supporting Australian communities far and wide- Myer has always been a special place, transcending beyond just a place to work.Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you’re encouraged to be yourself, share your ideas and are entrusted to deliver your very best. Some might even say it feels like being “right at home”.In line with our Customer First Strategy and to support our continued success online, Myer’s “state of the art” National Distribution Centre (NDC) based in Ravenhall utilises automated solutions to centrally replenish stock to stores, as well as servicing the fulfilment needs of our online customer.Reporting to the NDC Manager, the Operations Manager will establish and maintain a multi-skilled team supporting multi-channel fulfilment nationally, delivering excellent customer service and support activities that are operationally efficient, effective, safe and compliant.About the role:Ensure exceptional delivery of daily operations, driving optimal performance from all workplace resources including automationContinually improve and maintain operational activities to drive efficiency, service, safety, engagement and valueManage financial aspects of operation, ensuring cost-effective operation and continuous workflowAssist in the management of all site activities including building compliance, loss prevention, security, maintenance scheduling and licencing requirementsManage significant change as the site develops through go-live and into first phase of operationImplement and lead initiatives within the NDC, partnering with support functions throughout Supply Chain and other business unitsEstablish and maintain key relationships with Myer stores, support office, contractors, freight forwarders, authorities and third partiesAccountable for providing agreed levels of service to Myer stores through the efficient and effective management of a broad range of logistics activitiesAbout you:Experienced leadership with highly developed people management skills within very large multi-functional teamsAbility to drive high performance through coaching, mentoring and developmentStrong operational experience in distribution warehousing, automation, online fulfilment, transport management and retail warehousingExperience with freight forwarder container management, customs, trusted trader and quarantine proceduresDemonstrable success with cost and productivity management and the ability to develop objectives in line with KPI’s, timelines and relevant metricsExperience managing volume planning, forecasting, change management, work force agility and/or continuous improvementSupply Chain tertiary qualifications highly regardedBenefits to you:Generous Team Member discounts on all Myer merchandise and productsA supportive leadership teamGreat sense of job satisfaction for your dedication and work ethicVolunteer, parental and lifestyle leave availableHere, you’re not only an employee. You’re a valued Team Member with real dreams that we want to help you chase, no matter how big or small. At Myer, we’re all about making your work life meaningful. We want you to experience life’s special moments fully, which is why we take pride in offering balance and flexible options to get you to where you want to be.Welcome Home!
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