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Client services officer

Mackay
DGL Accountants
Posted: 1 April
Offer description

Client Services Officer

We're looking for a reliable, efficient and positive individual to join our Administration team.

About the Role:

This position is in-office, full-time (Monday - Friday)

Salary reflective of experience

The Administration team are the first point of contact for our clients and visitors; you will play an important role in creating a professional and welcoming atmosphere, while carrying out daily tasks. This role would be suited to someone who enjoys a consistent, busy routine and takes pride in maintaining efficient workplace practices.

Experience essential; training of our systems and processes will be provided, however applicants must have prior experience in a similar role.

Key Responsibilities:

* Greeting clients and visitors in a friendly and professional manner

* Handling and fielding phone calls including liaising with the ATO, ABR and ASIC

* Managing appointments, emails, scheduling meetings and other organisational tasks

* Processing mail, scanning and digital filing

* Daily deliveries and banking duties

About You:

* 2 years minimum administration experience Friendly and approachable, with a professional attitude

* Valid work rights in Australia

* Strong work ethic Detail orientated, clear and efficient verbal and written communication skills

* Intermediate proficiency in Microsoft Office Suite applications, in particular Word, Excel & Outlook

* Proficient computer skills to successfully understand and navigate in-office software

What We Provide:

* On-the-job training, with continued development support

* A positive team culture, with a professional yet friendly atmosphere

* Respectful relationships within a supportive environment

* A workplace that encourages collaboration, growth and adaptability

* Work-life balance - 2pm Friday finish, office closure for Public Holidays & Christmas/New Year periods

Whether you're seeking a new role, returning to the workforce or just looking for a change from your current position, DGL Accountants would love to hear from you!

If you believe you tick all the boxes, please submit your resume and cover letter via SEEK.

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