About the Role:
Our client is a Government department tasked with making life easier, accessible, and equitable for thousands of individuals and families across Australia. They are seeking a talented Business Analyst to join their busy team for a casual 12 months temporary assignment.
As a Business Analyst, you will work with impacted stakeholders to design and deliver improvements that deliver quality outcomes and enhance client experience. Your key duties will include:
* Producing reports, interpreting data and analysing results using standard statistical techniques.
* Coordinating divisional and branch reporting requirements to monitor and track improvement and performance outcomes.
* Developing business functional requirements and resources, consistent with contractual, legislative and policy environments.
* Translating business metrics to inform internal stakeholder requirements including efficiency, improvement and performance outcomes to optimise customer experience.
* Designing and delivering workshops, communication and consultation resources that support complex systems and business information gathering and sharing.
* Establishing and implementing governance and compliance processes, dashboards and management systems to track branch and divisional performance against plans and targets.
* Implementing and maintaining audit and risk processes, controls and undertaking issues resolution
About You: To be successful in this role, you must have the following skills and qualifications:
* Proven experience in a similar Business Analyst role.
* Experience with Customer Records Management Systems, including Salesforce.
* Experience with developing and testing on-screen guidance.
* Experience developing and testing automated correspondence.
* Strong analytical and problem solving skills.
* Excellent communication and stakeholder engagement skills.
* Strong proficiency in Microsoft Excel.
Benefits: This casual 12 months temporary assignment offers full-time hours, Monday to Friday, hybrid working arrangement and $60.26 per hour + super. The Adelaide, SA location provides an excellent opportunity to advance your career.
At our company, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA+ community.