Job Overview
This is a Mechanical Equipment Specialist role that involves providing top-notch customer service and advice to new and existing customers. The ideal candidate will have a strong understanding of mechanical/automotive principles, excellent communication skills, and the ability to work autonomously.
* The successful candidate will be responsible for workshop equipment sales, customer follow-ups, demonstrations, and installations. They will also provide after-sales equipment training to ensure seamless integration with our products.
* We are seeking a skilled professional who can communicate effectively with customers, identify their needs, and offer tailored solutions. This requires strong relationship-building skills, a positive attitude, and a passion for delivering exceptional results.
Key Responsibilities:
1. Customer Service: Provide expert guidance and support to customers, ensuring they receive the best possible experience when interacting with our products or services.
2. Sales and Demonstrations: Showcase our workshop equipment, highlighting its features and benefits, and closing sales to meet business objectives.
3. Training and Support: Deliver comprehensive after-sales training to customers, empowering them to get the most out of our products.
Requirements:
To succeed in this role, you must possess the following qualities:
* Mechanical Knowledge: A solid understanding of mechanical/automotive principles, including technical aspects and problem-solving strategies.
* Communication Skills: Excellent verbal and written communication skills, enabling effective interaction with customers, colleagues, and other stakeholders.
* Autonomy and Organization: Ability to work independently, prioritize tasks, and manage multiple projects simultaneously.
* Team Focus: Collaborative mindset, with a willingness to contribute to team efforts and achieve shared goals.
* Relationship Building: Strong interpersonal skills, allowing you to build rapport with customers, colleagues, and other external partners.
Benefits:
* Recognition Programs: Opportunities for recognition and reward, acknowledging individual contributions to the team's success.
* Product Discounts: Access to attractive product discounts across our global network.
* Inclusive Environment: A welcoming and inclusive workplace culture that values diversity and promotes teamwork.
* Ongoing Training: Continuous learning opportunities, enabling personal and professional growth.
* Paid Volunteer Leave: Flexible paid leave for volunteer activities, giving back to the community.
Keyword:
mechanicalspecialist