Retail Consultant, Illawarra Region
Date: 11 Jan 2026
Location: Shellharbour, Australia
Company: Singtel Group
Optus is an Australian telecommunications company, delivering more than 11million services to our customers every day across mobile, broadband and digital solutions.
We're on the lookout for an experienced Casual Retail Sales Consultant to join our team in Shellharbour and Wollongong who thrives in a collaborative, results‐driven culture and feels empowered to deliver customer experiences and moments that matter.
Day to day
* You are the face of Optus delivering customer service brilliance powered by optimism and curiosity.
* Learn all about our cool tech products and services by sharing your knowledge in a way that's easy to understand.
* Bring your charm by providing personalised solutions and product expertise – your smile is your secret sales weapon.
* Team up with your colleagues to create a welcoming haven – together, we learn, grow and create memorable moments that matter for customers.
Skills required
* Sales Superpower: To sales and beyond; your superhuman ability is hitting sales targets.
* Tech Explorer: You are always on the hunt for the latest tech trends that you can playback.
* Problem‐Solving Pro: For you, challenges are just opportunities to help customers find solutions.
* Team Spirit: You thrive in a team‐oriented, customer‐focused environment.
What's in it for you?
* $35p/h + super + applicable loadings.
* Competitive remuneration and discounts. Make life easier (and more affordable) with 25% off Optus products and unique shopping discounts with our retail partners.
* Build meaningful connections through employee‐led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).
* Put your wellbeing first with free access to counselling and support services, 24/7 – in‐person, by phone, SMS or video.
* Flexible rosters that make more space for life outside of work.
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