A challenging role awaits a skilled professional to coordinate and supervise a team of Youth Officers at the Orana Youth Justice Centre.
About the Role
The Shift Supervisor is responsible for ensuring the appropriate care and custody of youth, safety of staff, and consistent application of the unit program in accordance with legislation, policies, and procedures. This includes coordinating daily routines, admissions, discharges, security, casework, and program attendance.
* Key responsibilities include risk assessing and prioritizing the needs of the centre to allocate workload, supervising routines, facilitating admissions and discharges, and incident response coordination.
* The successful candidate will prepare, submit, and maintain various reports and records on issues such as security, unit issues, behaviour management, incidents, programming, and staffing issues.
* They will also coordinate and assist staff and resources to allow adequate time for internal and external stakeholders working with detainees to complete case management activities, programs, and therapeutic intervention.
What You Will Do
As a Shift Supervisor, you will respond to detainee misbehaviour and incidents through gathering information, providing guidance to staff, escalating issues as required, making inquiries into misbehaviour, and adhering to legislation, departmental policies, procedures, and delegations.
You will mediate between detainees and Youth Officers where conflict arises and initiate first-stage mediation if necessary. Additionally, you will support Youth Officer's in detainee supervision and participate in decision-making around detainees, including internal and external detainee movements.
You will ensure detainee records are maintained and oversee that the quality and integrity of data maintained is in compliance with legislation and operating procedures. Your contribution to team performance and development will be achieved through self-assessment, feedback, discussing staff goals and progress, and identifying and recommending staff development opportunities and training.
You will liaise with internal and external stakeholders to seek advice and information on security issues, psychological, educational, and specialist programs, nursing/health services, occupational health and safety, training, and equity, and daily support services.
Requirements
* Completion of Certificate IV in Juvenile Justice (Youth Work) or Community Services or equivalent, plus relevant experience.
* Possession of 'Provide First Aid' Certificate (HTLTAID003).
* Current NSW Working with Children Check clearance.
Our Offer
* A flexible, autonomous work environment.
* Competitive pay and conditions.
* Training and development opportunities to build and maintain capabilities.
* Health & Wellbeing and Employee Assistance Programs.