Sure Insurance is a property insurance expert who strives to 'bring the fair back to insurance' through placing the people at the centre of everything we do.
At the core of the Sure Insurance proposition is the discipline of risk selection through understanding and pricing risk more effectively than our competitors and ensuring that our interactions with consumers are always reflective of our core values.
We act responsibly – we do what's right and we follow through
We are open – we listen and engage with all people and possibilities
We keep it simple – we keep things clear and transparent
We make things better – we're proactive and challenge the status quo
We put people first – we act with empathy, dignity and respect
About the role
As Product and Underwriting Manager, you'll oversee all underwriting activities, risk selection, and product development for our General Insurance and Strata portfolios. You'll ensure compliance, deliver exceptional broker and customer outcomes, and contribute to strategic decisions on pricing, risk appetite, and portfolio management.
Key Responsibilities
* Achieve and exceed budget and profitability targets, managing loss and expense ratios while hitting GWP and quality goals with brokers
* Lead the development, design, and launch of new insurance products (with a focus on Strata and Residential portfolios), including enhancements, pricing strategies, and risk appetite adjustments
* Act as the central referral point for complex underwriting queries, endorsements, and risk assessments, ensuring fast turnaround times and high service standards
* Maintain robust underwriting standards, and ensure full compliance with AFSL, regulatory requirements, General Insurance Code of Practice, and internal policies
* Collaborate closely with brokers, binder partners, cross‐functional teams, and senior leadership on product innovation, operational efficiency, and strategic planning
About You
* Minimum 5+ years in General Insurance underwriting, with proven experience in Residential Strata
* Strong background in product development, portfolio management, technical pricing, peril rating, and reinsurance principles
* Advanced technical underwriting knowledge, including risk selection and pricing
* Deep understanding of General Insurance products, underwriting guidelines, relevant legislation, AFCA processes, and industry codes
* Experience with insurance systems and processes (knowledge of SSP systems advantageous)
* A values‐driven insurer with national reach and regional roots
* Flexible working options – remote, hybrid, or office‐based
* A collaborative, supportive team culture
* Opportunities to contribute to a growing and innovative national business
* Commitment to leadership development and internal progression
If you're passionate about fair risk pricing, product innovation, and delivering outstanding outcomes for brokers and customers, we want to hear from you!
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