Job Title: Event Operations Manager
We are seeking a highly organized and enthusiastic individual to oversee our in-house events.
The Opportunity
As Event Operations Manager, you will be responsible for collaborating with the Sales and Events team to deliver exceptional service to clients. You will also manage event logistics, including room setup, tech needs, decor, seating plans, and coordinating with other departments as needed.
* Brief team members before and after events to ensure smooth operations.
* Oversee catering staff training and adherence to high service standards.
* Ensure health and safety during events, with proper food and beverage handling per safety guidelines.
* Keep financial records of events and collect feedback from Members and guests to enhance our services.
Key Responsibilities:
* Event supervision and coordination of large teams in a five-star catering/hospitality environment.
* Conflict resolution and problem-solving skills.
* Training, coaching, and mentoring a team.
* Proactive, collaborative, and multitasking in high-pressure situations.
* Provision of service excellence and continuous improvement.
* Meticulous planning with keen attention to detail.
* Adherence to health, safety, and food regulations.
* Hold RSA and Food Handler certifications.
About Us
We offer a dynamic and supportive work environment that encourages growth and development. As an Event Operations Manager, you will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional events.