Pope Packaging is a leading supplier of bags and sacks in Australia.
About the Role
Our business seeks an experienced and dedicated Operations Manager. Working closely with internal stakeholders, your primary responsibility will be to lead and oversee the administration team, ensuring efficient operations and optimal support for business functions.
You will be accountable for implementing and managing administrative processes, actively focusing on continuous improvement, while ensuring compliance with company policies and fostering a collaborative environment.
Responsibilities
* Support the Customer Service team and internal stakeholders by providing high-quality services
* Supervise and mentor Administration Officers, promoting professional development and team collaboration
* Review and refine administrative processes to enhance accuracy and efficiency in processing invoices and records
* Oversee the management of general, freight, and supplier invoices, ensuring compliance and adherence to financial policies
* Establish and monitor goals for the team, ensuring all department requests are handled with efficiency and attention to detail
* In conjunction with the Warehouse Manager, monitor and manage warehouse stock movements, including incoming shipments
* Manage all aspects of financial documentation for procurement and supplier payments
* Ensure that pricing adjustments align with invoicing after prior consultation with relevant parties
* Drive the creation, maintenance, and updating of Bill of Materials (BOM) and pricing structures
* Oversee the creation and maintenance of customer product specifications, ensuring all information is accurately recorded
About You
* Able to work independently, prioritize tasks effectively, and meet deadlines
* Focused on delivering results-oriented outcomes and achieving customer satisfaction
* Results-driven leader with excellent communication skills, experience in process improvement, and ability to drive change
* Knowledge of Business Systems and D365 highly desirable
* Able to build long-term relationships with customers and stakeholders
* Good problem-solving skills, with the ability to adapt quickly to new situations
* Proven track record of success in leadership roles, with a strong focus on team development and empowerment
We are committed to creating a safe, healthy, and inclusive work environment.
Candidates must have full working rights for Australia.