Customer Service Representative - Call Centre | Norwest | HybridWe are currently seeking a motivated and resilient Customer Service Representative to join a supportive call centre team in Norwest.
This is a fantastic opportunity to step into a corporate environment with excellent training, approachable leaders, and genuine longer‐term potential.The Role Working within a close‐knit team of four and reporting into an experienced and supportive Customer Service Manager, you will be the first point of contact for customers calling through.
You can expect to:
* Handle approx. 30–40 inbound calls per day
* Investigate and resolve customer concerns, following clear processes
* Receive comprehensive training before going live on the phones
* Work closely with your team and manager to deliver a high standard of service
* 3/2 Hybrid Split
* Update records and prepare correspondence in line with company procedures
We're looking for people who:
* Have strong customer service or call centre experience
* Can stay calm, empathetic, and solution‐focused under pressure
* Are polished in communication (written and verbal) with a professional presentation
* Thrive in a fast‐paced, structured environment
* Have full Australian working rights
To Apply:If you're ready to make a difference in a dynamic customer service role, apply now for an ASAP start. We look forward to hearing from you!
#J-18808-Ljbffr