About the Role:
This is a full-time temporary position with the possibility of becoming permanent. The role involves working in a call centre for a state government department, providing administrative support and customer service.
* Administrative Support: Provide comprehensive administrative support to ensure the effective functioning of the Housing Service Centre. Develop and maintain administrative procedures and systems as needed.
* Customer Service: Provide high-quality customer service over the phone, responding to inquiries and resolving issues in a timely and professional manner.
* Stakeholder Liaison: Maintain effective relationships with team members, internal and external customers, and other stakeholders through clear communication and collaboration.
* Continuous Improvement: Contribute to the continuous improvement of administrative support services, delivering timely and quality results.
* Workplace Safety: Support and maintain a workplace safety culture by adhering to Workplace Health and Safety policies and practices in daily operations.
Requirements:
* Administrative Experience: 1+ year of experience in an administrative role, preferably in a government or related setting.
* Customer Service Skills: Proven ability to provide excellent customer service in a fast-paced environment.
* Communication Skills: Strong written and verbal communication skills, with the ability to communicate effectively with diverse stakeholders.
Benefits:
* Opportunity for Permanent Position: This is a temporary position with the possibility of becoming permanent.
* Competitive Salary and Benefits: Competitive salary and benefits package, including leave entitlements and professional development opportunities.
How to Apply:
To be considered for this role, please submit your application via [insert application portal]. We look forward to receiving your application!