About the role:
The Learning & Development Manager will lead the delivery of high-impact training programs aimed at equipping retail sales teams with the knowledge, skills, and confidence to effectively sell our consumer electronics range. You will lead a team of trainers and specialists responsible for educating frontline staff at major retail partners, ensuring our brand stands out and converts at the point of sale. This is a hands-on, strategic role focused on building retail advocacy and driving sales through education and engagement.
Duties and Responsibilities:
- Lead a national team of trainers and specialists delivering in-store, virtual, and event-based training to retail sales teams
- Develop and execute a national retail training strategy to improve sales staff understanding of our product features, advantages, and value propositions
- Create and deliver engaging product training programs that help retail partners confidently sell our range
- Drive consistency in training content, delivery quality, and brand messaging across all retail partners and locations
- Partner with sales and product teams to ensure training supports product launches, promotions, and business priorities
- Work closely with retail partner head offices to coordinate large-scale training events, online modules, and seasonal campaigns
- Monitor and evaluate training effectiveness using a mix of KPIs, feedback, and sell-through performance
- Oversee the development of sales toolkits, demo guides, training videos, and e-learning content
About YOU:
- Minimum 8 years’ experience in training, capability development, or field education roles, with 3+ years managing training teams
- Proven success developing and delivering sales-focused training in retail or consumer electronics channels
What’s in it for you?
- Competitive salary
- Generous discount on company products
- Access to discounts and special promotions with retail partners
- Access to wellbeing platform
- Heavily discounted gym membership
- Onsite parking
If this role sounds of interest, please click the “Apply Now” button. We look forward to seeing your application!
Operating for over 20 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, and Frog Recruitment are an award-winning recruitment group and HR solutions provider. As an inclusive workforce, we welcome everyone and encourage our employees, clients, and candidates to showcase their authentic selves.
Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request by phoning the above-mentioned recruitment consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.
📌 National Training Manager
🏢 Frog Recruitment
📍 Sydney