MOTEL MANAGER – IMMEDIATE STARTLive and Work by the Beach | Surfside 22 – WollongongAre you passionate about hospitality and ready to lead the day-to-day operations of a stylish, boutique beachside motel?
Surfside 22 is seeking a dedicated and motivated Motel Manager to join our team and oversee our modern, automated 16-room property in beautiful Wollongong.About The RoleAs Motel Manager, you'll take ownership of delivering an outstanding guest experience while managing bookings, supervising housekeeping and maintenance, and ensuring smooth daily operations.
This is a hands-on role with a focus on service, efficiency, and maintaining high standards across the property.Key ResponsibilitiesOversee guest check-ins, check-outs, and provide excellent customer serviceManage bookings and room allocations across OTAs and direct channelsOperate the Property Management System (PMS) – experience with MEWS a plus, but not essentialApply dynamic pricing and basic revenue management strategiesSupervise housekeeping and maintenance teams to ensure a spotless, welcoming propertyHandle guest inquiries and special requests with professionalismMonitor inventory and coordinate ordering of suppliesRespond to after-hours guest needs and emergencies as requiredEnsure compliance with health, safety, and cleanliness standardsKey RequirementsPrevious motel or hotel management experience preferredStrong communication, problem-solving, and organisational skillsAbility to work independently and think on your feetFlexibility to work weekends, public holidays, and after-hoursFriendly, approachable, and guest-focused attitudeWhat We OfferCompetitive salaryWork in a stunning coastal locationOpportunity to lead a unique, boutique motel with strong support from ownershipA positive, professional, and collaborative work environmentReady to Take the Next Step?If you're excited about hospitality and ready to manage a beautiful, beachside motel, we'd love to hear from you.Apply now and join the Surfside 22 team!
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