Join to apply for the Local Host role at Veriu Group | Veriu Hotels & Suites | Punthill Apartment Hotels
2 weeks ago Be among the first 25 applicants
Join to apply for the Local Host role at Veriu Group | Veriu Hotels & Suites | Punthill Apartment Hotels
Get AI-powered advice on this job and more exclusive features.
Introduction:
We are Veriu Group (pronounced 'Very You')
Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a location. We aim to bring people together in new ways, to create lifelong travel memories that can't be found in a guidebook, and to help people discover the true experience of a place.
Through our brands Punthill Apartment Hotels and Veriu Hotels & Suites, we operate 25 hotels across Australia and have over 35 years of brand history. Our ambitious plan to operate 80 hotels by 2030 becomes closer this year with numerous new hotel openings across the country, and this means we're well on our way to achieving our mission of becoming the largest Australian-owned apartment hotel operator.
Our people are incredible because they're empowered to be themselves. We're not about hierarchy or rigid structure. Instead, we create an environment where people can make decisions, feel supported and access unlimited opportunities for growth. Our values of Relationship-Focused, Integrity, Personal Growth & Ownership Mindset guide our actions and decisions, and are what our diverse culture is all about.
Now is the perfect time for like-minded people to join our expansion journey. If you're looking for a meaningful role that can make a serious impact, within a culture that allows you to be truly you - you've found us and we can't wait to hear from you
To learn more about us, visit our website https://veriu.com.au/about-us/ or https://punthill.com.au/about-us/
Description:
Welcome to Punthill Oakleigh
Punthill Oakleigh is just a stone's throw away from Chadstone Shopping Centre with many eateries nearby.
* 45 Serviced Apartments
* Gym, Parking and Guest Laundry
* Close to Public Transport, Chadstone Shopping Centre, Car Parking for Team Members
Responsibilities
Reporting to the Hotel Manager, you'll be part of a small team of genuine people, looking to create lasting memories and exceptional experiences for each and every guest. No day will be the same, but each day you'll strive to:
* Provide a high level of guest services at all touchpoints (check-in, check-out, during their stay)
* Provide creative resolutions to complaints and problems
* Be true host, and location connection for our guest - know the local area of the hotel intimately enough to provide advice and recommendations to guests on key points of interest
* Respond to emergency situations in a safe and professional matter
* Identify & explore opportunities to increase the number of returning & new guests
* Support the Hotel Manager to ensure the hotel operates to Veri-Best standard
Benefits
You'll be someone looking for a long-term career with a growing, Australian-owned hotel group. Access:
* National career growth opportunities
* Accelerated development in a variety of hotel management or corporate areas
* Comprehensive onboarding & ongoing support
* The chance to join our Fast-Track Hotel Management Development program
* Genuine flexibility and job security
* High performing culture that values relationships & individuality, where our leadership know you by name
* Generous referral bonuses when you refer your friends to work with us (up to $1000)
* Discounts on accommodation across our network
* Discounts on private health insurance
* Access to our Employee Assistance Program
Skills and Experiences:
About You
We work in a fast-paced environment where no day is the same, so we're looking for people who are adaptable, enjoy variety and operate with an ownership mindset.
The successful person must have:
* Approved Australian working rights (Australian Citizenship, Permanent Residency or a Visa with approved working rights)
* First Aid Certificate (or be able to obtain before starting)
* Responsible Service of Alcohol Certificate (or be able to obtain before starting)
* Flexibility to work at variety of shifts throughout the week, including weekends and public holidays on rotation with other team members (although no overnight shifts required)
* Ability to work as a team & also independently
* Experience in a customer service role
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Design, Art/Creative, and Information Technology
* Industries
Hospitality
Referrals increase your chances of interviewing at Veriu Group | Veriu Hotels & Suites | Punthill Apartment Hotels by 2x
Sign in to set job alerts for "Host" roles.
Melbourne, Victoria, Australia 1 month ago
Southbank, Victoria, Australia 1 week ago
Doncaster, Victoria, Australia 4 weeks ago
Guest Experience Host & Face to Face Lead Generator Team Leader
Melbourne, Victoria, Australia 3 months ago
Melbourne, Victoria, Australia 3 weeks ago
Melbourne Airport, Victoria, Australia 3 weeks ago
Melbourne, Victoria, Australia 18 hours ago
Cremorne, Victoria, Australia 3 weeks ago
Melbourne Airport, Victoria, Australia 3 weeks ago
Melbourne, Victoria, Australia 4 weeks ago
Melbourne, Victoria, Australia 1 week ago
Richmond, Victoria, Australia 3 weeks ago
Southbank, Victoria, Australia A$65,000.00-A$75,000.00 2 weeks ago
Assistant Manager Retail Food and Beverage, Marvel Stadium
Melbourne, Victoria, Australia 2 weeks ago
Melbourne, Victoria, Australia 2 weeks ago
Dandenong, Victoria, Australia 2 weeks ago
Melbourne, Victoria, Australia 2 weeks ago
Sr. Policy Expert, Safety, RISC, Global Food and Product Safety
Melbourne, Victoria, Australia 5 days ago
Melbourne, Victoria, Australia 3 weeks ago
Melbourne, Victoria, Australia 1 week ago
Manager - Family Relationship Centre (w/ Relocation Assistance)
Melbourne, Victoria, Australia A$119,089.36-A$124,065.76 1 week ago
Melbourne, Victoria, Australia 3 weeks ago
South Melbourne, Victoria, Australia 2 weeks ago
Melbourne, Victoria, Australia 1 week ago
Head of Operations (VIC, TAS, SA, WA) - Melbourne, VIC
Melbourne, Victoria, Australia 6 days ago
Cremorne, Victoria, Australia 3 weeks ago
AMG Brand Sales Manager - Mercedes Benz Dealership
Melbourne, Victoria, Australia 2 weeks ago
Melbourne, Victoria, Australia 2 weeks ago
Melbourne, Victoria, Australia 3 weeks ago
Melbourne, Victoria, Australia 1 week ago
Mount Waverley, Victoria, Australia 3 weeks ago
Youth Lawyer, Educator (w/ Relocation Assistance)
Melbourne, Victoria, Australia 3 days ago
We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr