In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy.
About the role.
We are seeking an experienced and driven Cold Store Supervisor to lead our Ballarat Cold Store operations. This position is strictly based on-site at our Ballarat cold store, with working hours of 6:30 am to 2:30 pm, Monday to Friday. In this key leadership position, you will oversee daily operations, champion our safety culture, manage inventory accuracy, and nurture team development and performance.
You will play a strategic part in optimizing our cold store efficiency and ensuring quality and compliance. You will report directly to the 3PL and Cold Store Manager – Australia and collaborate with stakeholders across the site to drive continuous improvement.
What you'll be doing.
* Lead and promote a safety-first culture in alignment with company policies and legislative requirements (HACCP & ISO).
* Oversee Cold Store staff and contractors; coach and guide team members for optimal performance.
* Manage labor usage, attendance, annual stock takes, weekly payroll activities, and compliance with Good Manufacturing Practices (GMP).
* Drive inventory accuracy through regular cyclic counts and annual reconciliation.
* Maintain Cold Store forklift fleet and monitor performance against KPIs.
* Support training, induction, and ongoing competency assessments for all Cold Store employees.
* Foster strong relationships with internal stakeholders (HR, Distribution, Production, Quality) and external logistics partners.
* Monitor, report on, and improve operational metrics, including site expenditure and budgeting.
* Act as the primary operational contact during and outside business hours for escalated matters.
* Lead and participate in site continuous improvement projects.
What you'll need to be successful.
* Minimum 3 years' experience in a similar supervisory role in the Frozen Food or FMCG sectors.
* Experience in temperature controlled (frozen preferred) warehousing environment highly regarded.
* In-depth knowledge of Chain of Responsibility legislation and HACCP/Food Safety standards.
* Experience with SAP systems and strong analytical, organizational, and planning skills.
* Demonstrated background in team leadership and people development.
* High attention to detail and commitment to quality, safety, and continuous improvement.
* Excellent communication and problem-solving abilities, with a focus on building effective partnerships.
* Qualifications in Leadership, Management, Supply Chain or Warehousing highly regarded.
* Valid driver's licence.
About the team.
You'll be part of our dedicated Cold Store Operations team at the Ballarat site, working on-site Monday to Friday and reporting to the 3PL and Cold Store Manager – Australia. In this leadership role, you will guide the Ballarat Cold Store Team and work closely with the broader Supply Chain Operations group. Collaboration is at the core of our approach, with regular engagement across inventory, logistics, and other key supply chain functions to deliver safe, efficient, and high-performing cold store operations.
About McCain.
To learn more about McCain and how we provide you with opportunities to make an impact that matters.
Leadership principles.
At McCain, our leadership principles guide how we engage with customers, collaborate as a team, and achieve success. We focus on understanding customer needs, driving innovation, empowering people, and taking ownership to clear obstacles and deliver results.
The McCain experience.
We are McCain. This statement is a testament to our collective strength and our individual value. Your contributions play a vital role in our success. Our winning culture is rooted in authenticity and trust, empowering us to bring out the best in one another. Here, you'll find opportunities to learn, grow, and thrive. Join us and experience why we're better together.
*We've got this covered No external agency support required and unsolicited CVs will not be considered.