Our client is an iconic Australian fashion house known for crafting considered, understated, and luxury womenswear for over 20 years. The brand is experiencing another exciting period of growth and is known for its dedication to quality, design, and a strong, supportive team culture.
We are seeking a motivated and reliable Warehouse Manager to join the team based on the Sunshine Coast. This role involves driving operational and team performance, refining processes, and leading a small team while mentoring staff to deliver excellence. The position offers a collaborative culture, complimentary monthly product, annual training budgets, and clear opportunities for career progression. The ideal candidate is results-driven, highly motivated, detail-oriented, and enjoys working in a team environment.
Salary
up to $90k + super.
Perks
annual reviews for career growth and progression, annual training and development budget, generous maternity and caregivers leave packages, supportive and positive team culture, staff discounts and complementary products.
Requirements
* Oversee end-to-end warehouse operations across inbound and outbound logistics to ensure smooth fulfilment for both DTC and B2B channels.
* Lead and develop the warehouse team, providing mentorship, allocating workloads, and driving performance against KPIs.
* Establish and refine operational processes, ensuring procedures are followed consistently while maintaining strong WHS standards.
* Manage inventory control and loss prevention, including cycle counts, faulty claims, product restoration, and cost-saving initiatives.
* Coordinate cross-functionally with CX and Finance, prioritising orders, managing courier relationships, and reporting daily operational performance to leadership.
Responsibilities
* Warehouse leadership experience: Around 5+ years in warehousing or fulfilment within an e-commerce/DTC environment, including team leadership or supervisory responsibilities.
* Operations and inventory expertise: Strong background in receiving, dispatch, and inventory management systems, with knowledge of lean warehousing practices.
* Process-driven and detail-oriented: Highly organised with a sharp eye for detail and a focus on maintaining efficient, well-structured processes.
* Hands-on problem solver: Proactive mindset with the ability to identify operational issues, implement improvements, and support day-to-day warehouse tasks when needed.
* Strong communication and practical skills: Confident working with small teams, strong computer and analytical skills, solid literacy and numeracy, and full working rights in Australia.
Interested? Apply via the link or email your CV to maisy@whointhezoo.com.au for a confidential discussion.
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