- Looking for the next rewarding step in your career
- Are you ready to coach, mentor & lead a team to continued success?
- Join an exciting, growing business that provides life changing services
Full-time position based in Lismore
The Team Leader provides leadership and guidance and is primarily responsible for the performance of the team.
This position requires effective leadership skills and a positive, proactive and forward-thinking approach to achieving financial, contractual and team KPIs. There will also be times where this position will need to be hands-on assisting case managers in attending to client appointments.
Workforce Australia services deliver simple and efficient solutions to assist local job seekers and employers.
Workforce Australia will enable local job-ready job seekers to self-manage through new, interactive digital services, while those with greater needs will be supported by Case Managers.
About the role.
- Provide effective leadership and promote a positive team culture
- Lead the team to achieve targets
- Ensure contractual compliance to relevant deeds, policy and legislation.
- Develop and manage strong ongoing relationships with stakeholders
- Provide case management support to consultants.
- Provide timely and accurate data and reports when required
- Manage complaints and feedback at a local level, whilst escalating or informing management as appropriate
- Complete administrative and compliance tasks in a timely manner
About you.
We require someone with:
- Valuable leadership skills with hands-on people management experience
- Excellent interpersonal skills & customer service skills
- Ability to coach, motivate and develop others through formal and informal methods
- The ability to work and succeed in a target driven environment
- Confident negotiation skills & resilient in nature
- Strong administration and computer skills
- Outstanding organisational and time management abilities.
- Some experience in the Employment Services field
- A current drivers' licence with the ability to travel as required
About us.
VERTO has been operating as a not-for-profit organisation that positively transforms the lives of individuals through the services we offer for over 40 years.
These services include:
- Employment Services
- Indigenous Services
- Community Services
- Tenants Advice & Advocacy
- Training
- Financial Counselling
What we offer….
- Salary packaging with up to $15,900 tax free options.
- Additional $2,650 Meals and Entertainment tax free salary packaging benefits
- Above award leave entitlements including 5 weeks annual leave.
- Internal traineeship and leadership programs
- Salary continuance insurance
- Access to company sponsored formal qualifications.
- Access to free counselling though our Employee Assistance Program
Interested?....
Click 'Apply Now' to submit your application.
Be sure to include a tailored resume suited to this role, along with contact details for two work related referees.
Successful candidates will need to provide:
- Working with Children check
- National Police Check
- Right to Work Check
- Current Drivers Licence
- myID
We are an equal opportunity employer and encourage applications from culturally diverse backgrounds.
All VERTO team members share responsibility for the safety and well-being of the people who engage with us.
Need more information….
Contact Human Resources on 0408-278-754 or hr@verto.org.au for a confidential discussion.
Alternatively see our website at https://www.verto.org.au/
Salary Packaging is available to all VERTO employees through AccessPay, more information can be found at https://accesspay.com.au/
Applications will close: The selection process will commence upon the receipt of applications & will close at 5pm Friday 10th October 2025 or prior, if a suitable candidate is found.
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📌 TEAM LEADER WORKFORCE AUSTRALIA
🏢 VERTO
📍 Lismore