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Precision agriculture customer support officer

Toowoomba
Ag Leader Asia Pacific
Customer Support
USD 80,000 - USD 120,000 a year
Posted: 15 August
Offer description

Join Us in Revolutionising Agriculture with Technology


Are you passionate about the future of farming and excited by the potential of cutting-edge technology? A fantastic opportunity awaits someone eager to make a real impact in agriculture across Australia and the Asia Pacific region.

We're looking for a tech-savvy problem solver to join our industry-leading team. Our support team is based in Toowoomba, QLD—but we're open to other locations for the right candidate.


Why You'll Love Working With Us

* Competitive remuneration package based on experience
* Opportunities for domestic and international travel
* Hybrid work options available
* Supportive, flexible environment with a close-knit team
* Meaningful work that directly advances agriculture in Australia and the Asia Pacific
* No two days are the same—expect variety and challenge


About the Role


Use your troubleshooting and communication skills to deliver outstanding service and solutions to our valued customers. You'll work with Ag Leader's precision agriculture products, including:

* Auto guidance and steering systems
* Rate controllers
* Yield monitors
* Mapping and farm management software

Key Responsibilities:

* Provide technical support to Ag Leader dealers and farmers, primarily via phone and digital platforms
* Deliver training sessions to dealers, showcasing product benefits and features
* Conduct on-site visits with dealers where necessary to troubleshoot problems


About You


You're passionate about agriculture and driven by solving real-world problems. You bring:

* A degree in Agriculture, Engineering, or a relevant technical field—or equivalent experience
* Understanding of basic electrical, mechanical, and hydraulic systems
* Confidence in presenting to groups, from small workshops to large events
* Strong organisational skills and attention to detail
* A collaborative spirit and great sense of humour
* Excellent communication skills to build lasting relationships with dealers and customers
* Hands-on experience with precision ag technology and software

Previous experience in a similar role will be highly regarded.


About Ag Leader


Ag Leader was founded in 1992 with a mission to transform agriculture through innovation. We pioneered real-time yield data and continue to lead the way with year-round precision farming solutions.

Today, our global team helps farmers plan, plant, apply, and harvest more efficiently and profitably—improving lives and feeding the world.


How to Apply


Click the Apply button to submit your application.

For more information, contact Andrew Piper at or

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