About Us
The accident repair industry is a complex and dynamic field, requiring skilled professionals to deliver high-quality repairs that meet the needs of customers and work providers. Our team plays a crucial role in ensuring that vehicles are returned to their pre-accident condition, providing stability and opportunity for growth within our large network of repair facilities.
We have an exciting opportunity for an experienced and qualified Insurance Loss Adjustor to join our team to undertake quality workmanship. The primary purpose of this role is to be responsible for the timely completion of accurate and comprehensive quotes for accident repairs on vehicles. You will apply your knowledge of motor vehicles and your skills with computers while interacting with a range of people.
Key Responsibilities:
* Providing excellent customer service to clients and work providers
* Accurately quoting vehicles in a timely manner and in accordance with average repair cost targets and insurer/company procedures
* Completing quotes as required onsite, off-site, and online
* Processing vehicles onsite by carrying out vehicle arrival inspections, including mapping and imaging
* Managing parts for repairs to ensure timely arrival and cost-effectiveness
* Managing suppliers to ensure additional work is recorded and authorised in a timely manner
* Assisting with production management of the centre where required
* Ensuring vehicles are repaired to their pre-accident condition
* Handing over completed repairs to customers
About You
To succeed in this role, you will need to demonstrate proven experience within a similar position, including experience in the preparation of estimates/quotations in the automotive smash repair industry. A strong background in computer systems and excellent communication skills are also essential. Additionally, you will need to be highly professional and personable, able to build rapport with customers and work providers. Problem-solving skills with excellent accuracy and attention to detail are critical in this role. Furthermore, you must be able to work effectively and collaboratively with the team, demonstrating a strong commitment to working safely.
Benefits
We offer a supportive and stable work environment, with ongoing training and career opportunities. You will have access to the latest tools, equipment, and processes, allowing you to excel in your role. This is a full-time position, offering a competitive salary package. We value hardworking, motivated individuals who are seeking a career with an industry leader. If you think you have what it takes to succeed in this challenging yet rewarding role, we would love to hear from you.