**Contact Centre Specialist | $65,000k package | Hybrid**
- Retail or hospitality background is highly regarded
- No experience necessary - Training provided
- Monday - Friday
My client is an insurance leader on the search to recruit 10 new positions in the new year
If you have been working in a customer service role and struggling to get your foot in the door in an office environment, this could be the opportunity for you!
**Responsibilities**:
- Assist customers with product information queries
- Provide pricing and catalogue information
- Take ownership of customer enquiries and follow up
- Manage and resolve escalated or complicated customer enquiries
- Accurately enter customer information into internal databases
- Act as a representative for the business, ensuring empathy and confidentiality when speaking with customers
**A bit about you**
- Strong focus on customer experience
- Exceptional customer service skills both written and over the phone
- Enthusiasm and passion for providing top class customer service
- Display eagerness and willingness to learn
- Must be permanent resident | Fully vaccinated
Follow links to apply
**Salary**: $64,000.00 - $65,000.00 per year
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Brisbane, QLD 4000: Reliably commute or planning to relocate before starting work (required)
Work Authorisation:
- Australia (required)