Operations Manager | to$135K+S| Values-Led Culture|Strong Brand & Team
Join to apply for the Operations Manager | to$135K+S| Values-Led Culture|Strong Brand & Team role at Placed Recruitment
Operations Manager | to$135K+S| Values-Led Culture|Strong Brand & Team
Join to apply for the Operations Manager | to$135K+S| Values-Led Culture|Strong Brand & Team role at Placed Recruitment
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About the Company
This is a business built on excellence, high standards, and genuine passion. It started small—really small—and was built up by people who believe in quality and attention to detail. That legacy still lives on everyday. The person who started it? Still in it. Still walking the floor. Still deeply invested in the details that make all the difference, the product is something to be proud of..
They've got multiple sites across Sydney, a name that carries real weight in the food world, and a product that people genuinely care about. But it's not just about what they sell—it's how they show up. Every day. For their customers, their team, and the standard they hold themselves to.
Now they're elevating things. There's momentum behind them, and they're looking for someone who wants to be part of something meaningful. Not just turn up and open the doors or go through the motions. Passionate people doing exceptional work together.
This is about finding your tribe—people who genuinely care, who want to do better, and who understand that excellence isn't just a goal, it's a way of being.
They're looking for someone who brings energy, action, engagement, and genuine ownership of great outcomes.
The Role
This is an engaged leadership role where you'll be the operational heartbeat of the retail business—setting the rhythm, elevating standards, and inspiring everyone around you. You'll spend time in-store because that's where the best work happens and where you can make the biggest impact.
You'll lead by example, coach in real time, and build the kind of culture where quality and care come naturally. You'll have your finger on the pulse of the business—understanding what's really happening, connecting with your team, and setting the energy and tone that everyone follows.
Think of it like conducting an orchestra—ensuring every note is perfect and everyone plays in beautiful harmony.
If you lead with heart and precision—team-first, all-in, and committed to excellence—and you're energized by achieving outstanding results, this could be perfect for you.
What You'll Be Doing
* Leading a multi-site retail team with energy, clarity, and consistency
* Elevating day-to-day standards—presentation, speed, service, product quality
* Coaching your team in the moment and celebrating wins together
* Managing rosters, labour, cost control, and driving store performance
* Spotting opportunities, solving challenges efficiently, and creating lasting improvements
* Collaborating on exciting new site planning, design, and rollout projects
* Driving positive change through engaged, connected leadership and genuine care
What Makes This Special
* Real Impact : Your work directly shapes customer experiences and team success
* Authentic Leadership : Lead people who are passionate about what they do
* Growth Environment : Be part of an expanding, respected business with genuine momentum
* Quality Focus : Work somewhere that truly cares about getting things right
* Collaborative Culture : Partner with founders who are still hands-on and invested
* Career Development : Room to grow with a business that's going places
Who You Are
* Experienced in leading multi-site food retail or QSR operations
* The kind of leader who becomes the reference point wherever you work—people know the standards not just through procedures, but through your way of being
* A gentle, consistent coach who brings out the best in people and helps them shine
* Calm under pressure and quick to find solutions
* Clear and consistent in how you communicate and lead
* Genuinely passionate about quality, standards, and exceptional customer experiences
* Someone who sees opportunities, takes ownership, and delivers results
* Naturally driven and motivated by continuous improvement
* Someone who understands that doing things as well as they can be done benefits everyone—the team, the customers, and the business
* Ready to bring your energy and engagement to something special
The Offer
* Salary up to $135K+S
* A chance to shape something meaningful and make a real difference
* A team that values excellence, passion, and doing things right
* Genuine opportunities for career progression as the business grows
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Management
* Industries
Staffing and Recruiting
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