Job Title:
Airport Lounge Manager
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Our premium airport lounge is seeking a highly skilled and experienced manager to lead our team in delivering exceptional service to our guests.
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* Manage the overall operations of the lounge, including catering, cleaning and concierge services.
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* Develop and implement strategies to reduce labour turnover and improve staff retention.
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* Build and maintain strong relationships with clients and stakeholders.
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Requirements:
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* Proven track record in high-end hospitality delivery, managing teams in fast-paced environments.
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* Strong analytical skills, with experience in budgeting and cost control.
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* Excellent communication and leadership skills, with evidence of building successful business relationships.
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* Knowledgeable in risk assessment and food hygiene standards.
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* Proficient in Microsoft Office, with experience in resource management and P&L reporting.
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Benefits:
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* Career growth opportunities within our global company.
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* Paid parental leave options.
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* Salary packaging to secure your future.
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* Access to 100+ retail discounts through our partners.
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* Opportunities to learn new skills and move to exciting roles.
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* A chance to join an ecologically and socially forward operation.
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* Senior management recognition programs.
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* Exclusive discounts on travel, cars, accommodation, electronics and more.
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Key Responsibilities:
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1. Lead and manage a high-performing team.
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2. Develop and implement effective operational processes.
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3. Manage budgets and resources effectively.
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4. Ensure exceptional customer service and exceed client expectations.
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What We Offer:
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* Competitive salary and benefits package.
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* Opportunities for career growth and professional development.
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* A dynamic and supportive work environment.
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* Recognition and rewards for outstanding performance.
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* A chance to make a real difference in the lives of our guests.
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How to Apply:
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Please submit your application, including your CV and a cover letter outlining your relevant experience and qualifications.
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We look forward to receiving your application and exploring how you can contribute to our success.
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