We are seeking a Network Support Engineer to join our team for an initial 12 month contract to provide Level 3 BAU support across our clients R/S, SDN, Nexus, Aruba, Palo Alto/Fortinet & F5 environment
This position will require you to work a 40 hour week over the weekend from Friday - Monday covering 7am to 7pm
Responsibilities
* Provide ongoing L3 support across LAN, WAN, SDN, R/S, Wireless and security infrastructure
* Troubleshoot and resolve technical issues
* Deep dive troubleshoot issues by using packet captures, logs, flow data and monitoring tools
* Tune and optimise the environment
* Perform routine health checks on critical devices
* Apply patches, firmware updates and security harden where required
Qualifications
* Willingness to work 7am-7pm from Friday through to Monday
* Experienced BAU support engineer and have operated at a Level 3 escalation point across R/S, SDN, Nexus, Aruba, Palo Alto/Fortinet & F5
Technology Proficiency
* CCNP or CCIE Certification highly desired
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