About Us
Welcome to the height of luxury, where heritage wonder and contemporary flair collide. Centrally positioned in the heart of Circular Quay, InterContinental Sydney extends breathtaking panoramic views of the Sydney Opera House and Sydney Harbour Bridge.
Set within the beautifully restored Treasury Building of 1851, InterContinental Sydney is renowned as one of the city's prized icons. With 509 guest rooms including 28 luxury suites, an award-winning and world class Club InterContinental lounge and vibrant dining venues, a complete five-star experience awaits.
We invite you to join us as Porter at this incredibly exciting time for our Hotel, as part of our Concierge team
Your day to day
As part of our concierge team, you will be one of the first people to welcome our guess.
You are the face of the hotel and provide a warm welcome that begins a memorable experience for our guests to the sincere farewell on departure, you are well and truly the heart of our hotel.
This is a physical and active front of house positions involving logging requests, assisting guests with luggage, organising transportation, valet parking and fulfilling a variety of other needs the guests may have.
* Securely Park guest vehicles, deliver bags, and manage amenities according to hotel policies.
* Tag and deliver luggage to guest rooms, handle mail and parcels for guests and the hotel.
* Welcome guests to their rooms, explaining all features and hotel offerings.
* Be knowledgeable about the hotel and the surrounding area, providing expert recommendations to exceed guest expectations
If you are a people person, this is a busy and varied guest facing roles with connection to all departments across the Hotel.
Your warm and friendly personality and ability to take ownership and resolve any issue or request which will be the key to creating a seamless, luxury experience for our guests.
Our Concierge team is supportive and will provide plenty of training, mentoring and coaching opportunities for you to excel in these roles.
If this sounds like you, we would love to hear from you
What we need from you
* Ability to work in guest facing role, you enjoy working with the public and in a team environment
* Excellent attention to detail & commitment to high standards - we are a Luxury Hotel experience
* Ability to lift, push and pull large objects up to 23kgs
* Valid unrestricted Driver's License is required
* You must meet the legal requirements to live & work in Australia
* Experience in a similar role within Hotel or Guest Service is preferred but not essential
Please note to be considered for this role, as you will be parking guests cars, essential for this role you must have one of the following:
1. A full unrestricted NSW Drivers License. Provisional not acceptable
OR
1. A valid international Drivers license and you must gain a valid NSW Drivers License as a condition of employment.
Who we are
* Supportive, high performing team, offering plenty of mentoring & coaching opportunities to develop your career
* Immediate start available
* Free meal on shift
* Designer uniform, laundered for you daily
* Discounted staff parking on site
* Some of the best employee discounts across our IHG Hotels for accommodation, food and beverage
* An immense employee discounts platform for all your favourite brands and retailers
We are proud to be InterContinental Sydney and proud to be IHG and we know you will be too.
Visit to find out more about us.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button.
Start your journey with us today and let's #GoFurtherTogether.