General Assistant (Executive) Job Summary:
We are seeking a highly skilled and enthusiastic General Assistant to join our team. As a key member of our Executive team, you will provide exceptional customer service and support to our guests.
Job Description:
* Provide general information to guests about the zoo, including its facilities and attractions.
* Answer phone calls and respond to emails in a friendly and welcoming manner.
* Assist with film crews and media requests, providing guided tours and ensuring a smooth experience for visitors.
* Organize schedules and calendars, ensuring that all tasks and appointments are up-to-date and completed on time.
* Prepare weekly reports and statistics, using data to inform decision-making and improve processes.
* Maintain the lost and found register, ensuring that items are properly recorded and returned to their owners.
* Perform general maintenance and cleaning duties, keeping the office areas tidy and organized.
* Develop and maintain strong relationships with staff and guests, providing excellent communication and interpersonal skills.
Required Skills and Qualifications:
* Excellent communication and interpersonal skills.
* Ability to work in a fast-paced environment and multitask effectively.
* Basic computer skills, including Microsoft Word, Excel, Outlook, and Google applications.
* Experience working in a similar role or environment is desirable but not essential.
Benefits:
* Opportunity to work in a dynamic and supportive team.
* Chance to develop new skills and gain experience in a fast-paced environment.
* Competitive salary and benefits package.
Others:
* Availability to work flexible hours, including weekends and public holidays.
* Willingness to participate in ongoing training and development opportunities.