The opportunity
Our partner pharmacy is looking for an early-career pharmacist who's passionate about both health and pets. In this role, you'll play a key part in ensuring medications are dispensed safely and accurately, while also delivering outstanding advice and support to pet parents.
This is a unique chance to:
* Develop your pharmacy career in a growing and future-focused industry.
* Gain exposure to both traditional pharmacy practice and eCommerce operations.
* Make a meaningful difference to pet health and the lives of their families.
What you'll be doing
* Dispensing prescription medications accurately and in line with pharmacy and regulatory standards.
* Deliver empathy-driven support to pet parents across phone, chat, SMS, and email, supporting them with medication or order queries.
* Resolve issues related to prescription issues, damaged goods, order discrepancies or delivery delays, among others.
* Build positive relationships with vet clinics and pet parents, assisting with prescription follow-ups and troubleshooting order hurdles to maintain seamless service delivery.
* Ensuring orders are fulfilled correctly and efficiently for our e-commerce partner channels.
* Maintaining meticulous records and workflows to meet compliance and quality standards.
* Supporting smooth daily operations by keeping processes organised, accurate, and efficient.
* Wear many hats and be ready to support different areas of the pharmacy when needed, including coordinating with delivery partners, managing wholesalers, and order fulfilment.
The ideal toolbox
* Unrestricted AHPRA Registered General Pharmacist
* Strong attention to detail and a passion for delivering safe, high-quality care.
* Tech-savvy and comfortable using dispensing software, e-commerce systems, and digital tools is a plus (but not essential)
* Excellent customer service and communication skills – you enjoy helping and reassuring pet parents.
* Organised, reliable, and committed to operational excellence.
* Previous experience in community pharmacy.
Role location
* Part-time role: 2 days/week - Monday + one additional day (Tues/Wed/Thurs)
* Hours: 9:00 am – 5:30 pm (no weekends)
* Location: Onsite only, Pemulwuy, NSW.
Juicy perks
* Heaps of development opportunities - unlimited learning courses via Go1
* Up to 50% employee discount
* Pawrental leave and wellbeing leave
Why Join?
We reckon our mission to help the world Pet Better is an important one, but also an incredibly fun and rewarding one. Becoming a Pet Circler means you're committed to help shape an entire industry - it's pretty exciting stuff. Here's what we stand for:
* We\'re better together
* We operate with humble hearts and hungry minds
* Pets matter' so pets and pet parents always have a seat at our table
* We\'re instinctively curious. Always.
Belong at Pet Circle
Our unique perspectives and expertise is our superpower - we value diversity in all forms. So, no matter your background, please apply if this role makes you excited to bring your full self to work each day.
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