Job Description Enterprise Account Executive — Australia & New Zealand (ANZ) About the Role Freshworks is seeking a high-performing, net-new logo hunter to join our team as an Enterprise Account Executive based in Sydney. In this high-impact role, you will be the spearhead for our strategic enterprise growth across the ANZ region. This position is purpose-built for a seasoned SaaS sales professional who commands a premium track record of breaking into greenfield accounts and scaling high-value enterprise relationships. As the face of Freshworks in the region, you will be responsible for identifying, engaging, and closing complex, multi-stakeholder deals while establishing deep, trusted partnerships with CIOs, CTOs, and senior business leaders. If you are an elite operator who excels at translating disruptive software solutions—such as ITSM, Employee Experience (EX), and Workflow Automation—into clear corporate ROI, this is your next definitive career step. 1. Roles & Responsibilities (R&R) Strategic Territory & Revenue Ownership: Own, architect, and execute a comprehensive territory plan for the ANZ region to consistently exceed quarterly and annual enterprise net-new ARR targets. End-to-End Enterprise Cycle Management: Masterfully navigate complex enterprise sales cycles from original prospecting and cold territory development through high-stakes commercial negotiation to final legal and procurement closure. C-Suite & Executive Mobilization: Secure credibility as a trusted advisor with CIOs, CTOs, Operations Executives, and line-of-business leaders, mapping Freshworks' capabilities directly to their overarching corporate objectives. Value-Engineered Business Cases: Construct compelling, data-backed business cases and value propositions that clearly articulate the total cost of ownership (TCO) optimization and immediate ROI of our platform. Rigorous Pipeline & Forecasting Discipline: Maintain a predictable, data-driven pipeline utilizing disciplined sales methodologies and structured account planning. Ensure precise revenue forecasting and clear pipeline health management in the corporate CRM. Cross-Functional Orchestration: Serve as the internal deal quarterback by aligning and mobilizing Solution Engineering, Marketing, Customer Success, and Product teams to win high-value, marquee enterprise logos. Brand Ambassadorship: Represent Freshworks as a thought leader at key customer meetings, major industry events, and executive roundtables across Australia and New Zealand. 2. Impact You Can Create Anchor the ANZ Enterprise Footprint: Your wins will directly expand Freshworks’ high-visibility enterprise market share, transforming greenfield territories into marquee, referenceable customer success stories. Drive Regional Business Transformation: By introducing our modern IT, Service Management, and Employee Experience platforms, you will help leading ANZ organizations achieve breakthrough operational efficiency, peak employee productivity, and elevated customer satisfaction. Shape Global Go-To-Market (GTM) Strategy: Channel real-time localized market intelligence and competitive insights back to our product and executive leadership teams, directly influencing the next generation of our global enterprise roadmap.