At our vibrant contact centre, you will be the face of our brand, engaging with customers through various channels.
You will work alongside a passionate team who strive to create positive experiences for both customers and colleagues alike.
* This role is located onsite in Brendale Contact Centre
* Deliver exceptional customer service across phone, email, and webchats
* Manage high volume service related inquiries within our contact centre
* Rostered shifts will vary across Monday to Sunday, 7am to 6pm (in advance)
Key Requirements:
* Customer-focused individuals: Passionate about connecting with customers and making a difference
* Effective communicators: Strong verbal, listening, and written communication skills
* Customer service champions: Deliver exceptional customer service experience
* Availability during peak periods for busy sale times
About This Role:
* Engage with customers via inbound calls, emails, and web chats
* Work collaboratively as part of a dynamic team
* Rotate roster to meet business needs