1 day ago Be among the first 25 applicantsThis range is provided by Hays. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Senior Recruitment Specialist | Professional & Financial Services | MelbourneInsurance Claims Consultant - National BrokerageInner Suburb location - flexible hybrid workingPaying up to $85,000 plus superExcellent career progression opportunityYour new companyThis is a large, Australian-based insurance brokerage that is looking to recruit a claims consultant/assistant for their Melbourne office. The business are known to be professional and highly commercial, offering strong opportunities for career development, and an interesting and complex workload. This role also offers strong career progression and personal development opportunities, working as part of a large claims team under a highly-experienced manager.Your new roleThis role will see you work as part of an experienced claims team, taking on a range of motor, property, and general insurance claims for the business. Your key responsibilities will include:Process a variety of insurance claims, with a focus on motor, property, and general insurance lines.Prepare and manage correspondence between clients, underwriters, repairers, assessors, and other stakeholders.Maintain and update claims status reports, ensuring accurate and timely tracking.Liaise with insurers, loss adjusters, and third parties to facilitate efficient claim resolution.Follow up on outstanding documentation and ensure claims progress smoothly.Respond promptly to requests from the Claims Manager and Account Executives.Ensure compliance with relevant legislation, industry codes, and internal procedures.Stay informed on developments across the insurance industry, including motor, property, and broader general insurance trends.Maintain organised digital and physical filing systems.Identify and escalate complex or high-risk claims appropriately.Deliver a consistently high level of customer service and professionalism.What you'll need to succeedIn order to be considered for this role, you will have:Experience in insurance claims, ideally within motor, property, and general insurance.Strong understanding of insurance processes and terminology.Proficient in Microsoft Word and Excel.Excellent written and verbal communication skills, and a high attention to detail and accuracy.Organised and able to manage multiple tasks effectively.Professional, customer-focused, and team-oriented, with the ability to work independently and take initiative.Tier 2 General Insurance qualification (ASIC PS146 compliant), and willingness to maintain RG 146 compliance.What you'll get in returnIf successful in your application for this role, you will receive a competitive salary and benefits package, which includes:Salary between $65,000 and $85,000 plus super, negotiable depending on your experience.Hybrid working from the inner suburb office, 3 days in the office per weekExcellent career progression and training opportunities to further your insurance career.Opportunities for further qualification provision.Regular team incentives and events.Working for a national brokerage, there may be opportunities for work travel.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact Sam Puddephatt on Samuel.Puddephatt@hays.com.au now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionCustomer Service, Consulting, and AdministrativeIndustriesInsurance and Insurance Agencies and BrokeragesReferrals increase your chances of interviewing at Hays by 2xSign in to set job alerts for “Claims Clerk” roles.Melbourne, Victoria, Australia 1 month agoDocklands, Victoria, Australia 2 days agoMelbourne, Victoria, Australia 2 days agoMelbourne, Victoria, Australia 2 weeks agoWheelers Hill, Victoria, Australia 1 day agoDoncaster, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 months agoMelbourne, Victoria, Australia 4 hours agoMelbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoBroadmeadows, Victoria, Australia 2 days agoMelbourne, Victoria, Australia 5 days agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 4 months agoGladstone Park, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 3 days agoMelbourne, Victoria, Australia 3 days agoMelbourne, Victoria, Australia 1 week agoMulgrave, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 1 week agoSenior Claims Specialist - Workers CompensationMelbourne, Victoria, Australia 11 months agoMelbourne, Victoria, Australia 5 days agoMelbourne, Victoria, Australia 1 week agoMelbourne Airport, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 3 weeks agoWe’re unlocking community knowledge in a new way. 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