**Config & Asset Manager**:
**Date**:20 Dec 2024
**Location**: Macquarie Park, Australia
**Company**:Singtel Group
At Optus, we don't sit back and let the future happen to us - we're out there making it. By expanding into new technology and relentlessly improving every day, we're creating a better tomorrow for all Australians.
We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers.
This role will support the delivery of the largest Federal Government Contact Centre.
**The day to day**
- Development and deployment of initiatives to deliver high quality and consistent service operations across support organizations.
- Drive Best Practice improvements in Service Management, delivering regional and cross vertical cost efficiencies.
- Manages, reports and communicates to senior leadership on the global performance of responsible ITSM processes across OE and its delivery vendor.
- Responsible for identifying and leading out automation opportunities internally for responsible ITSM capabilities.
**Why you are our next Configuration and Asset Manager**
- Proven ICT industry experience and an ITIL v4 Expert
- Demonstrate extensive understanding of current and future trends in the Service Management market
- You must be an Australian citizen and be eligible for Federal Government security clearance
**What's in it for you?**
- 3 days in the office, 2 days remote - with flexible hours to suit!
- Inclusive paid parental leave, up to 14 weeks for the primary care giver
- All Optus employees have access to resources, webinars and support via the 'Parents at Work portal'
- Own your own growth by accessing an extensive online and facilitator led learning catalogue - even earn a MBA micro-credential via OptusU (University)
- Connect at work through one of our employee-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans and Yarn Network
- Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office
- Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon!
Keen to see what it's really like to work at Optus? Search #OptusLife on LinkedIn to go behind the scenes!