Department of Education
Reference number 11537-43982591 Occupation Database Administration, Computer Managers Work type Full-Time Location Sydney - Greater West Salary Information From AUD $113,574.00 to $125,720.00 per year Closing date 08 March 2026 at 11:59pm
Data Warehouse Support Officer
At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.
* Ongoing Full-Time
* Located in Parramatta with flexible working arrangements available
* Salary range $113,574 - $125,720 plus employer's contribution to superannuation and annual leave loading.
About the role The Data Warehouse Support Officer provides frontline support and technical assistance to ensure the department’s data analytics environment remains stable, reliable and responsive to end-user needs. The role troubleshoots issues, resolves incidents, and supports users with access, reporting and data queries. It also contributes to system testing by validating new features, identifying defects, and supporting release activities to maintain the quality and integrity of data products and platforms.
For further information please click here to view the role description
About you
* You have a strong interest in data warehousing, data pipelines, and production support environments.
* Eager to learn, continuously improve, and grow within a data-focused environment.
* You are comfortable using basic SQL to investigate data issues and validate data accuracy.
* Showing experience with strong analytical and problem-solving skills, with the ability to troubleshoot data ingestion and integration issues.
* Strong stakeholder relationship management skills
* Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.
Essential requirements of the role
* Tertiary qualifications in IT and/or equivalent relevant experience
* Valid clearance to work with Children (Working with Children Check)
* Demonstrated understanding of and commitment to the value of public education.
Benefits
* Flexible working arrangements
* 35 hour working week
* Competitive, salary sacrificing, employer’s contribution to superannuation and annual leave loading
* Flex Leave entitlements, generous holidays & leave conditions
* Opportunities for advancement and mobility across the Department to support your career growth
How to apply Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role as well as providing an answer to the pre-screening question below:
Pre-screening Question Describe a time when you identified and resolved a data issue in a data warehouse or reporting environment. Include the techniques you used and how you ensured the data was accurate before it was shared to the user. (300 words max)
Applicants are encouraged to prepare their application materials independently. The selection panel values authentic and personally written responses that reflect your own experience, insights and alignment with the Department’s values and priorities.
Please refer to the Applicant’s Guide to Applying to assist you with your application.
If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education,
All other applicants please submit your application by clicking ‘Apply Now’.
Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.
This is a child-related role. As a condition of employment you will be required to provide a valid Working with Children Check (WWCC) Clearance number (for paid employment). Visit the website for more information.
Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa.
Closing date 8 March 2026 at 11:59pm.
For role enquiries please contact Lorri Cohen, Manager Skills Data Products & Visualisation at lorraine.cohen1@det.nsw.edu.au
We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team (youbelong@det.nsw.edu.au) or visit NSW Department of Education Diversity and Inclusion.
A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.