A leading government agency in New South Wales seeks a Service Centre Team Leader to oversee a dynamic team delivering first-level customer support. This role offers hybrid work, requiring in-office attendance 2-3 days per week. Successful candidates will engage in efficient service management, lead service desk operations, and enhance customer satisfaction through performance analysis. Ideal candidates will have experience in service desk leadership and a strong understanding of support processes. Apply by March 16, 2026, for this exceptional opportunity.#J-18808-Ljbffr