About Us
At Futuresleep, we don't just make beds – we create the best sleep experience possible. With a global supply network and a founder-led team committed to quality, we lead the industry in innovation, exclusivity, and bespoke sleep solutions.
All our products are proudly manufactured right here in Australia, giving us unique control over quality, customisation, and delivery.
The Opportunity
We're looking for a reliable and detail-focused Data Entry & Administration Support Officer to join our team at FutureSleep. This role plays a vital part in ensuring the smooth flow of our operations, from accurate invoicing and order processing to providing professional front-of-house and administrative support.
This isn't just about getting the details right, it's about being someone the business can rely on. You'll be part of a values-driven team where safety, integrity, responsibility, and teamwork guide everything we do.
What You'll Be Doing
Delivering Accurate Data & Order Processing
* Enter customer sales orders accurately, ensuring product codes, quantities, and delivery details are correct
* Generate invoices following dispatch confirmation and resolve discrepancies before sending
* Review customer and account documentation, identifying and resolving data issues
* Verify and reconcile completed orders across systems to ensure accuracy
Supporting Front Office & Administration
* Provide reception and front-office support including answering phones, greeting visitors, and handling deliveries
* Assist with filing, mail, truck run preparation, and general office coordination
* Support the CFO, National Administration Manager, and wider team as required
* Maintain a clean, organised, and professional reception and office environment
Contributing to a Safe & High-Performing Workplace
* Follow all workplace safety procedures and report hazards through DoneSafe
* Maintain confidentiality of customer and company information
* Support audits and special projects as required
* Take ownership of tasks and assist the team wherever needed
What We're Looking For
* Strong attention to detail and commitment to accuracy
* Confident written and verbal communication skills
* Well-developed organisational skills and ability to manage multiple priorities
* Experience with data reconciliation and resolving discrepancies
* Proactive approach with a solutions-focused mindset
* Confidence in general administrative and reception duties
* Proficiency in Microsoft Office (Word, Excel, Outlook)
* Experience using ERP or business systems (highly regarded)
* Understanding of workplace safety requirements and commitment to compliance
* A team-first attitude with a willingness to support others
Why Join FutureSleep?
* Values-driven culture built on safety, integrity, responsibility, and teamwork
* Supportive and collaborative working environment
* Stable Australian manufacturing business with a strong reputation
* Opportunity to grow your skills in a varied and meaningful role
* Be part of a team that takes pride in doing things the right way
Ready to Apply?
If you're someone who takes pride in accuracy, teamwork, and doing what you say you'll do — we'd love to hear from you.