Outside School Hours Care / Childcare - Service Manager (Program Manager) Ready to take the next step in your career?
We have a leadership opportunity with a huge support network and room to really make a difference
Who are TeamKids?
TeamKids is the premium provider of Outside School Hours Care (OSHC) throughout Australia. We exist to excite, engage and entertain children before school, after school and throughout school holidays.
Program Manager Full Time Hands On Leadership
TeamKids is on the search for a remarkable Program Manager ready to take the next step in their career We have a full time leadership opportunity at our Morayfield service, a large, vibrant service that's full of potential and ready for the right person to lead it forward.
Service location : Morayfield QLD
* Service times : Before school care : 7.40am – 8.40am
* After school care : 2.40pm – 3.40pm
* Admin : 28 hours
* Total hours : 38
Why You'll Love This Role
A unique opportunity to coach, guide and uplift a strong on site leadership team. Amazing support including a dedicated Regional Manager, peer network, and mentor HQ support that allows you to focus on creating a truly exceptional experience for kids. Flexibility with block shifts and admin time outside contact hours.
About the Role
As Program Manager, you'll work closely with a dedicated on site leadership team, including a full time Director of Service, a 2IC, a permanent educator and a consistent team of casual educators.
In this service, your leadership isn't from behind a desk, it's on the floor, in ratio, side by side with your team.
This is a hands on role where you'll provide daily coaching, guidance, and practical support.
You'll be a familiar, trusted face for families and children, while also being the steady presence that ensures everything runs smoothly.
Think of yourself as the captain of the ship, steering the course, supporting your crew, and ensuring everyone arrives safely and smiling.
Responsibilities
Actively supporting and guiding your team during contact hours
Building strong relationships with children, families, and school leaders.
Overseeing all communication with families and the school.
Overseeing environment setup and ensuring engaging, inclusive programming
Uplifting and training your team to build consistency and confidence
Embedding routines and structures that create calm, predictable, and positive experiences
Maintaining high standards of safety, compliance, and quality
Overseeing all day to day operations across Before, After, and Vacation Care
Supporting and coaching a structured leadership team
Embedding strong routines, building systems, and guiding culture
Driving quality programming, compliance, and family engagement
Building exceptional relationships with children, families, school leaders and your team
Resourcing and delivering a fun, inclusive, high quality experience for all children
You'll Be Perfect for This Role
If You're a big kid at heart who thrives in a lively, fast paced environment
A natural leader and coach, who communicates confidently with kids, families and principals alike
Experienced in OSHC or large early childhood settings, with strong management skills
Skilled at behaviour guidance, routine building, and staff development
Calm, proactive, and ready to take ownership of your service
Passionate about creating meaningful and fun experiences for children every day
What You'll Need
A Diploma level (or higher) ACECQA approved qualification (e.g. Teaching, Early Childhood, Youth Work - check here)
Current Blue Card (or willingness to obtain)
First Aid, CPR, Asthma & Anaphylaxis certification (or willingness to obtain)
Minimum 2 years' experience in an OSHC or education leadership role
The Perks
We're approved for the ECEC Grant : Get an extra 10% with us
Development Opportunities : We offer Director Of Service Job Ready training to give you the skills to grow in this career.
Staff Discounts
Enjoy up to 95% discount on enrolment fees at any TK service
Wellbeing Matters
Get support when you need it with our Employee Assistance Program.
Career Progression
With a 60% internal promotion rate, your next big career move could be just around the corner.
Employee Referral Program : Earn up to $500 for referring a friend.
This is a fantastic opportunity for someone who's ready to lead a large service, uplift a team, and make a genuine impact every day.
Sound like you?
Apply now, we can't wait to hear from you.
At TeamKids, the safety and well being of children is our highest priority.
As part of our recruitment process, we carry out thorough background checks, reference checks, and screening to ensure all potential employees are committed to safeguarding children and have no history of behaviour that could compromise their safety.
We are proud to be an Equal Employment Opportunity employer, and we are committed to ensuring the safety of all children in our care.
This means at TeamKids we are passionate about equality and diversity, we value every individual, we passionately protect and ensure every child's safety, and are always seeking to be better and do better than yesterday.
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