Overview
Bailey Nelson is looking for an Assistant Store Manager for our store in Southland. At Bailey Nelson, we're all about changing how our customers see the world and how the world sees them. We are a tightknit, down to earth team that relentlessly improves on everything we do, every day. Our people and the interactions we have with one another and with our customers define who we are and why we are fast becoming the smarter choice in eyewear for our customers.
Responsibilities
* As an Assistant Store Manager you play a key role in bringing joy to eyecare. You support the Store Manager and Optometrist in running a successful store, including appointment book management and the execution of the customer journey so each customer has a seamless experience from the clinic to frame selection and dispense. You are responsible for running the store two days a week on the Store Manager's rostered days off.
* Support growth opportunities as Bailey Nelson opens new stores across Australia and New Zealand in 2026, contributing to career progression.
* Grow your skills with a comprehensive training program to upskill in optical dispensing and team leadership.
* Receive coaching and be challenged by your Store Manager, Regional Manager, and Area Director to perform at your best.
* Opportunity to grow your practice. The customer experience you deliver will build a loyal returning base of customers and generate word-of-mouth referrals. You'll be supported with local marketing tools to connect with your community and grow your customer base.
* Competitive compensation package including base salary and monthly and quarterly bonuses based on performance.
* A generous product allowance.
Qualifications
* Someone who feels at home with the Baile y Nelson values — tightknit, down to earth, and constantly improving — and can bring joy to customer service and team interactions.
* Solid experience in optics at a supervisor or management level.
* Leadership skills and a commitment to training and developing your team.
* Must be available to work 38 hours a week on a Sunday–Thursday roster.
EEO and Diversity
Bailey Nelson is committed to creating a workplace that is diverse, inclusive, and welcoming to all. We welcome applicants from all backgrounds and identities regardless of age, sex, ethnicity, or sexual orientation, and we pride ourselves on our teams being as diverse and dynamic as our valued customers.
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